Use Daktela with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Handle customer interactions across phone, email, chat, and social media from one omnichannel contact center platform.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 12 capabilities
The complete Daktela capability set.
These are the exact actions your AI can choose when you ask it to work with Daktela.
01-04
4 capabilities in this set.
Part of 12 available through Daktela.
- 01
Create ticket
Create a new ticket
- 02
List activities
List recent activities in Daktela
- 03
List call history
List call history
- 04
List contacts
List CRM contacts
05-08
4 capabilities in this set.
Part of 12 available through Daktela.
- 05
List email history
List email history
- 06
List queues
List contact center queues
- 07
List tickets
List support tickets
- 08
List users
List Daktela users
09-12
4 capabilities in this set.
Part of 12 available through Daktela.
- 09
List accounts
List CRM accounts
- 10
Create contact
Create a new CRM contact
- 11
Get me
Get current user information
- 12
Get ticket
Get details of a specific ticket
Observed, not estimated
862ms average. Fast in production.
Daktela is checked daily against the live service.
- Fastest day
- 726ms
- Slowest day
- 998ms
- 14-day trend
- Slowing+18%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Daktela, so you can see the experience inside your AI.
It does not authenticate your account with Daktela. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Daktela Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_QEglAnODTECFv29YN503LCFMgoxauqvEJgZibPNQ/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Daktela capabilities are ready to use.
{
"mcpServers": {
"daktela-mcp": {
"url": "https://edge.vinkius.com/vk_preview_QEglAnODTECFv29YN503LCFMgoxauqvEJgZibPNQ/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Daktela owners ask.
- 01
Can I see all the open tickets in my Daktela account?
Yes! Use the list_tickets capability. Your agent will retrieve the complete directory of support cases, which you can then filter or summarize.
- 02
How do I create a new contact in the Daktela CRM?
Use the create_contact action. Provide the first name, last name, and optional email or phone number to register the person in your CRM database instantly.
- 03
Is it possible to list the history of past phone calls via AI?
Absolutely. Use the list_call_history query. The agent will retrieve a detailed log of past voice interactions, including participants and durations.
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