How do I connect Dialpad to my AI client?

You connect the Dialpad MCP through the Vinkius platform. Once connected, you will need to provide your Dialpad API Key from your admin settings to authorize the connection.

Can I send text messages through this MCP?

Yes. You can use the dispatch_office_sms capability to send outbound business SMS to any E.164 formatted number.

What kind of call data can my agent access?

Your agent can access real-time call logs, call statistics, and specific data regarding rejected call paths.

Can I manage my team's contact list?

Yes. The MCP includes capabilities to list team contacts, retrieve person details, and add or remove entries from your business directory.

Does this work with any AI client?

This MCP works with any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

How do I get a Dialpad API Key?

Log in to your Dialpad admin dashboard, navigate to Admin Settings > My Company > Authentication > API Keys, and generate a new key with the required scopes.

Can the agent receive SMS messages?

This integration currently focuses on sending SMS and auditing logs. Incoming SMS can be monitored through the call and message logs in your account history.

Does it support international numbers?

Yes, as long as your Dialpad account is configured for international calling/messaging, the agent can send SMS to any valid E.164 formatted number.

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Connect Dialpad to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your telephony and messaging directly from your AI chat.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through Dialpad.

01
Dispatch office SMS
This capability sends outbound business text messages. It uses a JSON payload to deliver messages to E.164 formatted numbers.
02
Get person details
This capability retrieves specific profile properties for an individual. It extracts structured data for a given extension.
03
Get agent profile
This capability pulls the structured identity and rules for an agent. It allows your agent to understand specific user profiles.
04
List call statistics
This capability accesses cloud logging data. It helps you track rejected call paths and other telephony metrics.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through Dialpad.

05
List ivr departments
This capability identifies active IVR groupings. It returns arrays of your configured Interactive Voice Response departments.
06
List raw call logs
This capability inspects real-time telephony data. It parses internal arrays to show you detailed call history.
07
List team contacts
This capability pulls your business directory. It identifies the routing spaces and contacts within your organization.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through Dialpad.

08
Update presence status
This capability changes your availability. It updates your desktop status strings to reflect your current presence.
09
Upsert business contact
This capability manages your contact list. It allows you to add or modify entries in the Dialpad directory.
10
Wipe directory entry
This capability removes contact information. It deletes specific entries from the Dialpad database.

Real work

What teams actually run

Customer Follow-up

An agent sends a quick SMS to a client to confirm a meeting time.

Call Volume Monitoring

An operations manager asks for recent call statistics to check for missed calls.

Team Coordination

A user updates their presence to 'Busy' to signal they are unavailable for calls.

Directory Maintenance

An admin adds a new team member to the business contact list via chat.

Automate a task

Put Dialpad to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

How to manage contacts

One connector, every AI

Dialpad works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Dialpad to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

923ms average. Fast in production.

Dialpad is checked daily against the live service.

Daily averagePeak 1156ms

Oct 3Today

Fastest day: 785ms
Slowest day: 1156ms
14-day trend: Stable0%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Dialpad, so you can see the experience inside your AI.

It does not authenticate your account with Dialpad. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Dialpad Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Dialpad capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "dialpad-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Dialpad in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Dialpad owners hand off.

This MCP is built for professionals who rely on Dialpad for their daily business communications and need to manage telephony via their AI workflows.

01
Sales and Support Teams
They use the agent to send SMS and update their status without switching apps.
02
Operations Managers
They use the agent to audit call metrics and manage team directories.
03
Office Admins
They use the agent to monitor telephony usage and IVR structures.

FAQ

Questions Dialpad owners ask.

01
How do I connect Dialpad to my AI client?
You connect the Dialpad MCP through the Vinkius platform. Once connected, you will need to provide your Dialpad API Key from your admin settings to authorize the connection.
02
Can I send text messages through this MCP?
Yes. You can use the dispatch_office_sms capability to send outbound business SMS to any E.164 formatted number.
03
What kind of call data can my agent access?
Your agent can access real-time call logs, call statistics, and specific data regarding rejected call paths.
04
Can I manage my team's contact list?
Yes. The MCP includes capabilities to list team contacts, retrieve person details, and add or remove entries from your business directory.
05
Does this work with any AI client?
This MCP works with any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.
06
How do I get a Dialpad API Key?
Log in to your Dialpad admin dashboard, navigate to Admin Settings > My Company > Authentication > API Keys, and generate a new key with the required scopes.
07
Can the agent receive SMS messages?
This integration currently focuses on sending SMS and auditing logs. Incoming SMS can be monitored through the call and message logs in your account history.
08
Does it support international numbers?
Yes, as long as your Dialpad account is configured for international calling/messaging, the agent can send SMS to any valid E.164 formatted number.

Explore

More in Customer Support

Connect Dialpad to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Dispatch office SMS

Get person details

Get agent profile

List call statistics

05-07

List ivr departments

List raw call logs

List team contacts

08-10

Update presence status

Upsert business contact

Wipe directory entry

What teams actually run

Customer Follow-up

Call Volume Monitoring

Team Coordination

Directory Maintenance

Building your own app? The connector is yours to use.

Dialpad Connector

Claude Desktop

Sales and Support Teams

Operations Managers

Office Admins

How do I connect Dialpad to my AI client?

Can I send text messages through this MCP?

What kind of call data can my agent access?

Can I manage my team's contact list?

Does this work with any AI client?

How do I get a Dialpad API Key?

Can the agent receive SMS messages?

Does it support international numbers?

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