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Connect Enterprise NPS by Segment to ChatGPT and Claude

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Pinpoint exactly which customer segments need attention.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 4 capabilities

We ship only the actions that matter.

Capability set01 / 01

01-04

4 capabilities in this set.

Part of 4 available through Enterprise NPS by Segment.

  1. 01

    Calculate segment nps

    This capability calculates the primary NPS metric for a specific enterprise segment.

  2. 02

    Compare segments

    Use this capability to analyze the performance gap between two or more enterprise segments.

  3. 03

    Get segment health summary

    This capability provides a high-level health check by combining NPS reliability with customer sentiment.

  4. 04

    Identify improvement priorities

    This capability suggests which segments management should focus on based on current dissatisfaction levels.

Real work

What teams actually run

01

Risk Mitigation

Identify segments with high Detractor counts before they impact your bottom line.

02

Competitive Benchmarking

Compare how different enterprise verticals perceive your service compared to others.

03

Resource Allocation

Determine which customer segments require the most immediate attention from support or success teams.

04

Sentiment Auditing

Get a quick health check on a specific segment to see if their sentiment is stable.

One connector, every AI

Enterprise NPS by Segment works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put Enterprise NPS by Segment to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

913ms average. Fast in production.

Enterprise NPS by Segment is checked daily against the live service.

Daily averagePeak 968ms
Oct 3Today
Fastest day
702ms
Slowest day
968ms
14-day trend
Slowing+8%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 4 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Enterprise NPS by Segment, so you can see the experience inside your AI.

It does not authenticate your account with Enterprise NPS by Segment. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Enterprise NPS by Segment Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_n57M4NvLQ2Bno56fqailFK89VonvOsdGF38xca5y/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Enterprise NPS by Segment capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "enterprise-nps-by-segment-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_n57M4NvLQ2Bno56fqailFK89VonvOsdGF38xca5y/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Enterprise NPS by Segment in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Enterprise NPS by Segment owners hand off.

This MCP is built for leaders who need to turn customer feedback into specific business actions.

  • 01

    Customer Success Managers

    They use the MCP to identify which accounts or segments are at risk of churning.

  • 02

    Product Managers

    They use the capability to see how different user segments respond to product changes.

  • 03

    Business Intelligence Analysts

    They use the MCP to automate the segmentation of NPS data for reporting.

FAQ

Questions Enterprise NPS by Segment owners ask.

  • 01

    How does this MCP help with enterprise NPS?

    It allows your AI agent to break down NPS scores by specific customer segments rather than looking at a single total score.

  • 02

    Can I use this with Claude or Cursor?

    Yes, you can connect this MCP to any MCP-compatible client including Claude, Cursor, and Windsurf.

  • 03

    How does it determine which segments to prioritize?

    The MCP identifies priorities by looking at dissatisfaction levels and the size of the segments.

  • 04

    Does it provide data on how reliable the NPS score is?

    Yes, the get_segment_health_summary capability provides a reliability score based on response rates.

  • 05

    Do I need to host this myself?

    No, Vinkius hosts and manages the MCP for you, so it is ready to use immediately after connection.

  • 06

    How is the NPS score calculated?

    The NPS score is calculated by subtracting the percentage of Detractors from the percentage of Promoters.

  • 07

    What does the reliability score represent?

    The reliability score is a function of the response rate; a low response rate results in a lower reliability score, indicating the NPS may not be statistically representative.

  • 08

    Can I compare multiple segments at once?

    Yes, you can use the compare_segments capability to analyze the performance gap between two or more enterprise segments.

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