• DELIVERY
  • FILES
  • LOGS
  • HUMAN

How to send WhatsApp templates and media with your AI

Connect 1msg.io to your AI client once. From then on, your agent handles the messaging and file delivery.

Ask AI about this page

Short answer

How can I send WhatsApp templates and media using my AI?

Your AI uses 1msg.io to trigger approved WhatsApp templates and attach files like images or PDFs. You get automated, compliant messaging and instant file delivery to your customers.

Message outcomes

Where your messages land.

The AI moves data from your chat into customer WhatsApp threads.

DELIVERY

Templates sent

The AI picks a pre-approved template and sends it to the customer. This ensures your messaging stays within WhatsApp's guidelines.

FILES

Media delivered

Your agent sends PDFs, images, or other files directly to the recipient. This handles everything from invoices to product photos.

LOGS

Template lists

The AI checks which templates are available for use. You can see exactly what options your agent has to choose from.

HUMAN

Manual review

If a message isn't in a template or a file isn't ready, the AI stops. You decide when to step in and handle custom text.

The workflow

What your AI does when a message is requested.

The AI acts as the bridge between your instructions and the WhatsApp API.

  1. Check availability

    The AI looks up your approved WhatsApp templates to see what it can send.

    list_templates

  2. Send template

    The AI triggers a specific pre-approved template with the necessary customer data.

    send_template

  3. Attach media

    The AI sends a file, such as a PDF or an image, to the customer's number.

    send_file

  4. Confirm delivery

    The AI verifies the action was successful and reports back to you in your chat client.

    send_template

Try it

Copy these to start.

Use these prompts to trigger actions immediately.

Starting points

These are starting points. Swap out the bracketed info for your actual customer details or file names.

1msg.io Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_L3RJgZBHbNZiY9pMriS52ap8T5E45cPrp8cLXBRT/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — 1msg.io capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "1msgio-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_L3RJgZBHbNZiY9pMriS52ap8T5E45cPrp8cLXBRT/mcp"
    }
  }
}
Copy into chat04

  • List all available WhatsApp templates so I know what I can send.

  • Send the 'order_confirmation' template to +1234567890.

  • Send this PDF invoice to the customer at +1987654321.

  • Send the product image from my local folder to the contact in my sheet.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect 1msg.io once, then ask.

Follow the link to authorize the connection. Your credentials stay encrypted and secure, and you can find the full setup guide on the Connector page.

Connect 1msg.io to your AI

FAQ

How this task behaves.

  • 01

    Can my AI write custom WhatsApp messages?

    No. The AI can only send pre-approved templates via the send_template tool. Custom text must be handled by you.

  • 02

    Can the AI send videos?

    Yes, as long as you provide the file path or URL for the AI to use with the send_file tool.

  • 03

    Can the AI delete messages I sent?

    No. This MCP only has tools to list templates, send templates, and send files. It cannot delete or edit sent messages.

  • 04

    How does the AI know which templates are ready?

    The AI uses the list_templates tool to see your current library of approved WhatsApp templates.

  • 05

    Does the AI manage my WhatsApp account settings?

    No. The AI only interacts with the messaging tools. You must manage your account and template approvals directly in 1msg.io.

  • More questions about 1msg.io? The Connector page answers them. See everything the 1msg.io Connector can do

Connect 1msg.io to Claude, Cursor, ChatGPT & more