• CRITICAL
  • DELAYED
  • ACTION
  • REPORT

How to monitor shipment exceptions with your AI

Connect AfterShip Tracking to your agent to turn raw tracking data into a prioritized list of delivery problems.

Ask AI about this page

Short answer

How can I find packages with delivery issues?

Your agent scans your tracking data to identify shipments with status exceptions or delays. It pulls these specific orders into a list so you can see exactly which packages need attention. You get a clear view of every delivery problem currently in transit.

Where issues land.

Categorized delivery problems.

The AI sorts problematic shipments into these groups.

CRITICAL

Failed deliveries

The AI identifies packages that failed delivery attempts or were returned. You get these first to prevent lost revenue.

DELAYED

Stuck shipments

The agent finds packages that haven't moved in several days. This helps you spot carrier bottlenecks before customers complain.

ACTION

Manual review needed

The AI flags shipments with invalid addresses or signature requirements. These stay in your queue for you to handle manually.

REPORT

Exception summary

The agent compiles a list of all current exceptions. You can use this to see which carriers are causing the most trouble.

The workflow

What your AI does when the data arrives.

The AI handles the heavy lifting of scanning your tracking numbers.

  1. Fetch tracking data

    The agent pulls the latest status updates for every active shipment in your account.

    list_trackings

  2. Identify exceptions

    The AI scans the status fields for keywords like 'exception', 'delayed', or 'failed'.

    list_trackings

  3. Filter problematic orders

    It separates the smooth deliveries from the ones that have hit a snag.

    list_trackings

  4. Present the list

    The agent gives you a clean breakdown of exactly which tracking numbers are currently stuck.

    list_trackings

Try it

Copy these to start.

Use these prompts to trigger the monitoring process.

Starting points

These are opening lines. Swap out the specific shipment details to match your actual needs.

AfterShip Tracking Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_BOqNgLeriBfQLmTx33ZqpvZHRS45HQC4zXDS5yuq/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — AfterShip Tracking capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "aftership-tracking-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_BOqNgLeriBfQLmTx33ZqpvZHRS45HQC4zXDS5yuq/mcp"
    }
  }
}
Copy into chat04

  • List all shipments in my AfterShip account that currently have a delivery exception.

  • Which of my active trackings are currently delayed or stuck in transit?

  • Find all packages that failed their delivery attempt today.

  • Show me a list of all shipments that need a human to check the address.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect AfterShip Tracking once, then ask.

Just link your account through the Vinkius dashboard. Your credentials stay encrypted, and you can immediately start asking your agent about your shipments.

Connect AfterShip Tracking to your AI

FAQ

How this task behaves.

  • 01

    Can the AI fix a delivery exception automatically?

    No. The AI can only identify and report exceptions. You must manually contact the carrier or the customer to resolve the issue.

  • 02

    Does the AI delete any tracking data?

    No. The AI only reads data through the provided tools. It cannot delete, modify, or change any information in your AfterShip account.

  • 03

    How often does the AI check for new exceptions?

    The AI checks for exceptions whenever you ask it to. It does not run on a continuous loop unless you set up an external automation.

  • 04

    Can I ask the AI to find specific shipments by order number?

    Yes, as long as that order number is part of the tracking data provided by the tool.

  • 05

    Will the AI notify me when a package is stuck?

    The AI can identify the stuck package when you ask, but it does not send proactive push notifications or emails on its own.

  • More questions about AfterShip Tracking? The Connector page answers them. See everything the AfterShip Tracking Connector can do

Connect AfterShip Tracking to Claude, Cursor, ChatGPT & more