• IDENTIFY
  • DETAIL
  • PLAN
  • HUMAN

How to analyze user segment engagement with your AI

Connect Appcues to your AI client to pull real-time segment data. Once connected, you can pinpoint exactly which groups are drifting away.

Ask AI about this page

Short answer

How can I find inactive user groups in Appcues using AI?

Your AI pulls a list of all existing segments and then drills into the specific details of any group you identify. You'll get the exact data needed to decide which users need a nudge. This breakdown shows you how to move from raw lists to actionable insights.

The outcomes

What you get from this analysis

The AI handles the data heavy lifting so you can focus on the strategy.

IDENTIFY

Spot inactive groups

The AI scans your Appcues account to find specific user segments. You'll see which groups are most at risk of churning.

DETAIL

Review segment data

Get a deep dive into the properties and characteristics of a specific group. This helps you understand why they stopped engaging.

PLAN

Draft re-engagement

Use the segment details to write targeted messages. You'll know exactly what to say to bring users back.

HUMAN

Finalize the strategy

The AI provides the data, but you decide which segments are worth the effort. You'll make the final call on which campaigns to launch.

The workflow

What your AI does when the data arrives.

The AI acts as a bridge between your Appcues data and your chat interface.

  1. Scan all segments

    The AI looks through your entire Appcues account to find every defined user group.

    list_segments

  2. Inspect specific groups

    Once you pick a group, the AI pulls the specific attributes and membership details for that segment.

    get_segment

  3. Compare engagement levels

    The AI looks at the data from the segments to find patterns in user behavior.

    list_segmentsget_segment

  4. Summarize findings

    The AI presents the segment details in a way that makes sense for your re-engagement plan.

    get_segment

Try it

Copy these to start.

Use these prompts to kick off your analysis.

Starting points

These are starting points. Swap out the segment names for the ones you actually use in Appcues.

Appcues Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_rOwkjQxM3AikVsYjGJetdi9QldtT26neyniJs3YT/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Appcues capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "appcues-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_rOwkjQxM3AikVsYjGJetdi9QldtT26neyniJs3YT/mcp"
    }
  }
}
Copy into chat04

  • List all my Appcues segments so I can see who is currently active.

  • Get the details for the 'Trial Users' segment to see their recent activity.

  • Which segments in Appcues have the lowest engagement right now?

  • Show me the properties for the 'Churned Customers' segment.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Appcues once, then ask.

Just link your account through the Vinkius dashboard. Your credentials stay encrypted, and you can immediately start asking questions in your preferred AI client.

Connect Appcues to your AI

FAQ

How this task behaves

  • 01

    Can the AI create new segments in Appcues?

    No. The AI can only read existing segment data using the available tools.

  • 02

    Can the AI trigger an in-app message?

    No. The AI identifies the segments, but you must use Appcues to actually send the messages.

  • 03

    Does the AI see my Appcues login credentials?

    No. Vinkius manages the connection securely so your login stays private.

  • 04

    Can I ask the AI to delete a segment?

    No. There are no tools provided to delete or modify segments in Appcues.

  • 05

    How does the AI know which segments to look at?

    It uses the list_segments tool to see everything available before it drills into a specific one.

  • More questions about Appcues? The Connector page answers them. See everything the Appcues Connector can do

Connect Appcues to Claude, Cursor, ChatGPT & more