• SUBMISSION
  • TRACKING
  • INQUIRY
  • HUMAN

How to report city issues with your AI client

Connect your AI to the Zaragoza City Council to handle urban maintenance requests. Once connected, your agent manages the entire reporting and tracking process.

Ask AI about this page

Short answer

How can I report city issues using my AI?

You tell your agent what the problem is, and it submits the formal request to the Ayuntamiento de Zaragoza. You can then ask your agent to check the status of any existing reports at any time. This breakdown shows how the tools handle the submission and tracking.

The outcomes.

Where your reports land.

Your agent moves through these stages to ensure city issues are addressed.

SUBMISSION

Formal reports filed

The AI sends your description and location directly to the city's service system. You get a confirmation that the request is active.

TRACKING

Live status updates

Your agent pulls the latest data on your specific complaints. You can see if a repair is scheduled or completed.

INQUIRY

Service availability check

The AI looks up which specific maintenance services the city currently offers. This helps you know if your issue can actually be reported.

HUMAN

Direct city intervention

The AI cannot fix the pothole or clean the street itself. Once the report is filed, the city workers take over the physical task.

The workflow

What your AI does when a problem is reported.

The AI acts as the interface between your chat and the city's maintenance database.

  1. Identify available services

    The agent checks the city's list of supported maintenance categories to ensure your issue matches a valid service type.

    list_open311_services

  2. File the complaint

    Your agent takes your description and location to create a formal service request in the city system.

    submit_open311_request

  3. Verify the submission

    The AI confirms the request was successfully recorded by checking the specific details of the new entry.

    get_open311_request

  4. Monitor progress

    You can ask for a summary of all your active or past complaints to see how the city is responding.

    list_open311_requests

Try it

Copy these to start.

Use these prompts to trigger the connection to Zaragoza's services.

Starting points

These are opening lines. Swap out the bracketed text with your actual issue and location.

Ayuntamiento de Zaragoza Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_awKiSlNO3EIlYIgZj5tUvcZeB5cDrfJ4rYHh4rxS/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Ayuntamiento de Zaragoza capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "ayuntamiento-de-zaragoza-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_awKiSlNO3EIlYIgZj5tUvcZeB5cDrfJ4rYHh4rxS/mcp"
    }
  }
}
Copy into chat04

  • Report a broken streetlight near Plaza del Pilar in Zaragoza.

  • What are the available maintenance services in Zaragoza?

  • Check the status of my recent report about the trash collection issue.

  • List all my recent service requests filed with the Ayuntamiento de Zaragoza.

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Start here

Connect Ayuntamiento de Zaragoza once, then ask.

Click the link to connect the MCP to your client. Your credentials stay encrypted and the setup is handled on our end.

Connect Ayuntamiento de Zaragoza to your AI

FAQ

How the reporting works

  • 01

    Can my AI fix the issue itself?

    No. The AI only files the digital request. The actual physical repairs are handled by city employees.

  • 02

    Can the AI delete a report I already sent?

    No. The available tools only allow for submitting, getting, and listing requests. You must contact the city directly to cancel a request.

  • 03

    Does the AI need my city login?

    No. You connect the MCP once, and the AI uses the established connection to talk to the Open311 system.

  • 04

    How do I know if my report was actually received?

    The AI uses the tool to check the status of your specific request, providing you with the official confirmation from the city.

  • 05

    Can I report issues for cities other than Zaragoza?

    No. This specific MCP is built exclusively for the Ayuntamiento de Zaragoza services.

  • More questions about Ayuntamiento de Zaragoza? The Connector page answers them. See everything the Ayuntamiento de Zaragoza Connector can do

Connect Ayuntamiento de Zaragoza to Claude, Cursor, ChatGPT & more