• STATUS
  • ACTION
  • CLEANUP
  • HUMAN

How to manage on-call rotations with your AI

Connect Better Stack to your AI client once. From then on, your agent handles the grunt work of checking schedules and silencing noisy alerts.

Ask AI about this page

Short answer

How can I use AI to handle my on-call rotation?

Your AI uses Better Stack to see who is currently on duty and can acknowledge incidents to stop repetitive paging. This lets you manage the rotation through chat instead of jumping between dashboard tabs. You get immediate control over incident status and responder visibility.

Incident outcomes.

Where your incident data lands.

The AI moves information between your chat and Better Stack to keep your rotation organized.

STATUS

Live rotation visibility

The AI pulls the current schedule so you know exactly who is responsible for the current shift.

ACTION

Silent incident handling

Your agent acknowledges active alerts, which stops the automated paging loop immediately.

CLEANUP

Resolved incident logs

The AI marks issues as finished, keeping your incident history accurate and tidy.

HUMAN

Manual triage required

The AI cannot change your underlying rotation logic or add new users to the schedule.

The workflow

What your AI does when an alert triggers.

Instead of you hunting for names or clicking buttons, your agent handles the immediate response steps.

  1. Identify the responder

    The AI checks the current schedule to find out which person is active right now.

    list_on_call

  2. Silence the paging

    Once you confirm you are looking at the issue, the AI tells Better Stack to stop the alerts.

    acknowledge_incident

  3. Close the loop

    After the fix is deployed, the AI marks the incident as resolved in the system.

    resolve_incident

  4. Verify the state

    The AI can re-check the incident status to ensure the acknowledgment worked.

    acknowledge_incident

Try it

Copy these to start.

Use these prompts to trigger actions in Better Stack.

Starting points

These are just ways to start a conversation. Swap out the specific names for your actual service or person.

Better Stack Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_xq7kQqt3rPeZjz6W7YzsnYg5qqlmUHoAnFRvYBQj/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Better Stack capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "better-stack-1-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_xq7kQqt3rPeZjz6W7YzsnYg5qqlmUHoAnFRvYBQj/mcp"
    }
  }
}
Copy into chat04

  • Who is currently on call for the production database?

  • Acknowledge the incident for the API latency alert.

  • Mark the recent auth service outage as resolved.

  • Check who is on duty for the frontend team tonight.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Better Stack once, then ask.

You only need to link your account once. Your credentials stay encrypted, and you can start managing incidents through any MCP-compatible client immediately.

Connect Better Stack to your AI

FAQ

How this task behaves.

  • 01

    Can the AI create new on-call schedules?

    No. The AI can only read current schedules and manage active incidents.

  • 02

    Will the AI stop paging if I tell it to?

    Yes, by using the tool to acknowledge the incident, the automated paging stops.

  • 03

    Can the AI delete an incident from my history?

    No. The AI can only resolve incidents, not delete them.

  • 04

    Does the AI need my Better Stack password?

    No. Your connection is managed through Vinkius, and your login stays encrypted.

  • 05

    Can the AI add a new person to the rotation?

    No. The AI is limited to listing current staff and managing incident status.

  • More questions about Better Stack? The Connector page answers them. See everything the Better Stack Connector can do

Connect Better Stack to Claude, Cursor, ChatGPT & more