• SMS
  • WHATSAPP
  • TELEGRAM
  • HUMAN

How to send messages across multiple channels with your AI

Connect Bird to your AI client to reach people on the apps they actually use. You stop jumping between tabs and just tell your agent what to say.

Ask AI about this page

Short answer

Can my AI send messages to WhatsApp and SMS?

Yes. Your AI uses the Bird connector to trigger messages via SMS, WhatsApp, or Telegram from your existing chat window. You get direct delivery to multiple platforms without leaving your agent.

Where messages land.

Direct delivery to any app.

The AI routes your requests to the right destination based on your instructions.

SMS

Direct text delivery

The AI sends standard SMS messages to phone numbers. This works for quick updates or alerts that need to hit any mobile device.

WHATSAPP

Messaging via WhatsApp

Your agent sends messages through WhatsApp. This is useful for reaching customers on a platform they check constantly.

TELEGRAM

Telegram outreach

The AI can push messages to Telegram users. It handles the routing so you don't have to open the app.

HUMAN

Manual oversight

You decide when a message is ready. The AI handles the sending, but you keep control over the actual conversation flow.

The workflow

What your AI does when you ask to send a message.

The AI translates your natural language into specific API calls to Bird.

  1. Identify the recipient

    Your agent looks at your request to find the phone number or user ID needed for the message.

    send_omnichannel_message

  2. Select the channel

    The AI determines if the message should go through WhatsApp, Telegram, or standard SMS based on your prompt.

    send_omnichannel_message

  3. Dispatch the text

    The agent executes the specific command to push the message out to the chosen platform.

    send_omnichannel_message

  4. Send SMS alerts

    If you specifically ask for a text message, the AI uses the dedicated SMS tool.

    send_sms

Try it

Copy these to start.

Use these prompts to trigger the Bird connector immediately.

Starting points

Swap out the bracketed info with your actual contact details or specific message text.

Bird (MessageBird) Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_PvwviQmJ0swwyBPGsM4VxSOrh0hlRnZeAKLCuFKZ/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Bird (MessageBird) capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "bird-omnichannel-communication-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_PvwviQmJ0swwyBPGsM4VxSOrh0hlRnZeAKLCuFKZ/mcp"
    }
  }
}
Copy into chat04

  • Send an SMS to +15551234567 saying 'Your order is ready'.

  • Send a WhatsApp message to Sarah at +15559876543 with the update.

  • Message the Telegram user @dev_user to let them know the server is up.

  • Send an omnichannel message to the client at +15550001111 via WhatsApp.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Bird once, then ask.

Click the link to authorize the connection. Your credentials stay encrypted and secure, and you can find the full tool list on the main Connector page.

Connect Bird to your AI

FAQ

How the messaging works

  • 01

    Can the AI send messages without me asking?

    No. The AI only sends messages when you explicitly instruct it to do so through your chat interface.

  • 02

    Does the AI manage my WhatsApp account?

    No. The AI uses the Bird API to send messages through the platform. It does not log into your personal WhatsApp app.

  • 03

    Can the AI read my incoming WhatsApp messages?

    No. The current tools only allow for sending messages, not reading or replying to incoming threads.

  • 04

    Can I send images through the AI?

    No. The available tools are limited to text-based messaging via SMS, WhatsApp, and Telegram.

  • 05

    Will the AI delete my message history?

    No. The AI has no capability to delete messages or clear your chat history on any platform.

  • More questions about Bird? The Connector page answers them. See everything the Bird Connector can do

Connect Bird (MessageBird) to Claude, Cursor, ChatGPT & more