• LISTS
  • HISTORY
  • ANALYSIS
  • HUMAN

How to audit chatbot conversations with your AI

Connect Bot9 to your AI client to pull live chat data and message logs for review.

Ask AI about this page

Short answer

How can I audit my chatbot conversations?

Your AI pulls active chat lists and specific message histories to show you how your bots are performing. You'll see exactly where conversations stall or fail. Here is the breakdown of what you get.

Audit outcomes

What you'll find

Reviewing chat data gives you these specific results.

LISTS

Active chat overview

The AI finds all ongoing conversations. You get a clear view of current bot activity.

HISTORY

Detailed message logs

The AI pulls specific message threads. You can see exactly what was said and how the bot responded.

ANALYSIS

Performance insights

Your AI flags repetitive errors or failed handoffs. You'll know where the bot is struggling.

HUMAN

Manual intervention

The AI identifies conversations that need a person. You decide when to step in and take over.

The workflow

What your AI does when the data arrives.

The AI uses these tools to turn raw chat logs into actionable reviews.

  1. Identify active chats

    The AI scans for all current, ongoing conversations to build a working list.

    list_conversations

  2. Retrieve message logs

    Once you pick a chat, the AI pulls the full history of messages exchanged.

    get_conversation_history

  3. Analyze bot responses

    The AI looks through the retrieved history to find errors or awkward phrasing.

    get_conversation_history

  4. Flag issues

    The AI summarizes the conversation state to show you where the bot failed.

    list_conversations

Try it

Copy these to start.

Use these prompts to kick off your audit.

Starting points

These are opening lines. Swap out the specific channel or chat ID for your own.

Bot9 Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_xykFN1NHKp6fhi8a6feYwqUybPGEA4E4VDUoP8es/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Bot9 capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "bot9-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_xykFN1NHKp6fhi8a6feYwqUybPGEA4E4VDUoP8es/mcp"
    }
  }
}
Copy into chat04

  • List all active conversations in the Support channel.

  • Get the message history for conversation ID 88291 and tell me why the bot stopped responding.

  • Show me the last 10 messages from the Sales bot chat.

  • Review the conversation history for the recent billing inquiry and find where the bot failed to help.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Bot9 once, then ask.

One click connects your AI to your chat data. Your credentials stay encrypted on our side, and the full walkthrough lives on the Connector page.

Connect Bot9 to your AI

FAQ

How the audit behaves

  • 01

    Can the AI delete chat history?

    No. The AI can only read and retrieve conversation data.

  • 02

    Can the AI reply to users for me?

    No. This MCP is for auditing and reading history, not for sending new messages.

  • 03

    How does the AI find specific chats?

    It uses the conversation list to find the right ID, then pulls the history for that specific ID.

  • 04

    Can I see real-time conversations?

    Yes, the AI can pull the list of currently active conversations.

  • 05

    Does the AI store my chat logs?

    No. The AI only accesses the data through the tools to answer your questions.

  • More questions about Bot9? The Connector page answers them. See everything the Bot9 Connector can do

Connect Bot9 to Claude, Cursor, ChatGPT & more