• STATUS
  • ACTION
  • RESUME
  • HUMAN

How to manage subscription billing holds with your AI

Connect Chargify to your AI client once. From then on, you can control subscription lifecycles through simple chat commands.

Ask AI about this page

Short answer

How can I pause or resume customer billing with AI?

You can use your AI to check specific subscription statuses and trigger holds or resumes. This allows you to manage grace periods or temporary freezes directly from your chat interface. You'll see exactly how the AI handles these requests below.

Billing outcomes

Control your billing cycles

What happens when you give your AI a billing command.

STATUS

Subscription visibility

The AI pulls current billing data so you know exactly which customers are active or overdue.

ACTION

Immediate billing pauses

Your AI stops the billing cycle for a specific customer when you request a hold.

RESUME

Restoring billing cycles

The AI restarts a frozen subscription once you're ready to collect payment again.

HUMAN

Manual oversight

You decide when a customer qualifies for a freeze or a restart based on the data provided.

The workflow

What your AI does when the request arrives.

The AI handles the technical API calls to Chargify so you don't have to log into a dashboard.

  1. Identify the customer

    The AI looks up the specific subscription details to ensure it has the right ID before making changes.

    get_subscription_details

  2. Apply a billing hold

    The AI tells Chargify to pause the billing cycle for the identified subscription.

    hold_subscription

  3. Verify the pause

    The AI checks the updated subscription status to confirm the hold is active.

    get_subscription_details

  4. Resume the cycle

    When the grace period ends, the AI triggers the resumption of the billing cycle.

    resume_subscription

Try it

Copy these to start.

Use these prompts to trigger actions in Chargify.

Starting points

Swap out the bracketed info for your actual customer names or subscription IDs.

Chargify Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_pIUNED3ZhjkU8Ofy4Fpp08AK3i88kBu2BMlnv6AU/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Chargify capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "chargify-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_pIUNED3ZhjkU8Ofy4Fpp08AK3i88kBu2BMlnv6AU/mcp"
    }
  }
}
Copy into chat04

  • Get the details for subscription ID sub_12345.

  • Put a billing hold on the subscription for customer Jane Doe.

  • Resume the billing cycle for subscription sub_98765.

  • Check if the subscription for customer Acme Corp is currently on hold.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Chargify once, then ask.

Just link your account once. Your credentials stay encrypted, and you can immediately start managing billing through your AI client.

Connect Chargify to your AI

FAQ

How the billing task behaves

  • 01

    Can the AI delete a subscription?

    No. The AI can only get details, hold subscriptions, or resume them.

  • 02

    Will the AI charge a customer without my permission?

    No. The AI only executes the specific hold or resume commands you tell it to perform.

  • 03

    Can I use this to change a customer's plan?

    No. This specific set of tools is limited to managing billing holds and resumes.

  • 04

    Does the AI handle the actual credit card processing?

    No. The AI interacts with the billing cycle status in Chargify, not the payment gateway itself.

  • 05

    Can the AI see my full Chargify dashboard?

    No. The AI only has access to the specific actions provided by the tools in this MCP.

  • More questions about Chargify? The Connector page answers them. See everything the Chargify Connector can do

Connect Chargify to Claude, Cursor, ChatGPT & more