• SEGMENTED
  • DETAILED
  • AUTOMATED
  • HUMAN

How to query feedback by user segment with your AI

Connect Chattermill to your AI client to pull specific customer comments. Once connected, you can isolate feedback from specific user groups using your existing segments.

Ask AI about this page

Short answer

How can I filter Chattermill feedback by user segment?

Your AI uses custom segments to pull only the feedback responses that belong to specific user groups. This lets you analyze sentiment or specific issues for one cohort at a time. You'll see how the AI handles these segments below.

Data outcomes

Where your insights land.

The AI processes your Chattermill data into these specific outcomes.

SEGMENTED

Targeted user cohorts

The AI identifies and pulls feedback tied to your specific custom segments. You get a clean view of what a particular group thinks.

DETAILED

Granular response data

The AI pulls specific response details to give you the full context of a comment. This moves beyond high-level metrics into actual user words.

AUTOMATED

Project-wide summaries

The AI scans through your Chattermill projects to find relevant data points. It organizes these into a format your agent can analyze immediately.

HUMAN

Manual verification

You decide which specific responses need a human reply or a manual tag in Chattermill. The AI identifies the candidates, but you make the final call.

The workflow

What your AI does when the request arrives.

The AI follows a logical path from identifying your projects to pulling the exact comments you need.

  1. Locate your data

    The AI first finds your active Chattermill projects to ensure it is looking in the right place.

    list_chattermill_projects

  2. Identify user groups

    It looks up your predefined custom segments to find the specific user cohorts you want to study.

    list_custom_segments

  3. Fetch filtered comments

    The AI pulls the feedback responses that match the segment you specified.

    list_feedback_responses

  4. Extract specific context

    For any specific comment that needs more depth, the AI pulls the full response details.

    get_response_details

Try it

Copy these to start.

Use these prompts to begin interacting with your Chattermill data.

Starting points

Swap out the bracketed text with your actual project or segment names.

Chattermill Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_7ElC5zitqUaAiTIJzTNguvk7mDPLGsadzWCfQEJc/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Chattermill capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "chattermill-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_7ElC5zitqUaAiTIJzTNguvk7mDPLGsadzWCfQEJc/mcp"
    }
  }
}
Copy into chat04

  • List all my Chattermill projects so I can pick one.

  • Show me the custom segments available in my Chattermill project.

  • Get the feedback responses for the 'Power Users' segment in my project.

  • Pull the details for the last five responses in the 'Churn Risk' segment.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Chattermill once, then ask.

Just provide your credentials via the secure link. Once connected, your AI agent can immediately start querying your segments and responses.

Connect Chattermill to your AI

FAQ

How this task behaves.

  • 01

    Can the AI create new custom segments in Chattermill?

    No. The AI can only list and read existing segments that you have already created in Chattermill.

  • 02

    Will the AI delete any customer feedback?

    No. The AI only has permission to read and retrieve data. It cannot delete or modify your feedback.

  • 03

    Can I ask for metrics from a specific project?

    Yes. The AI can access project data to find the feedback and details you need for your analysis.

  • 04

    Does the AI see my Chattermill login password?

    No. Your credentials are encrypted and handled securely by Vinkius; the AI only uses the connection to perform the requested tasks.

  • 05

    Can the AI reply to a customer directly through Chattermill?

    No. The AI can retrieve and summarize responses, but it does not have a tool to send messages or replies back to users.

  • More questions about Chattermill? See everything the Chattermill Connector can do

Connect Chattermill to Claude, Cursor, ChatGPT & more