• SENTIMENT
  • TOPICS
  • ALERTS
  • HUMAN

How to monitor review trends with your AI

Connect Cloutly to your AI client to pull live feedback from multiple platforms into a single conversation.

Ask AI about this page

Short answer

How can I track review trends using AI?

Your AI uses Cloutly to fetch recent reviews from Google, Facebook, and Trustpilot. It then analyzes these ratings to identify patterns in customer sentiment. You get a clear view of what people are saying across all your profiles.

Where your insights land.

The results of your analysis.

The AI processes raw feedback into organized intelligence.

SENTIMENT

Trend detection

The AI scans recent ratings to see if your reputation is improving or dipping. You get a summary of the current mood.

TOPICS

Common themes

It groups feedback into specific categories like service quality or pricing. This shows you exactly what customers care about most.

ALERTS

Critical issues

The AI flags sudden spikes in negative feedback. You'll know immediately if a specific problem is surfacing.

HUMAN

Response drafting

The AI prepares draft replies for you to review. You still decide which responses to post to your customers.

The workflow

What your AI does when the data arrives.

The AI handles the heavy lifting of gathering and sorting feedback.

  1. Identify businesses

    The AI finds the specific business profiles you want to track across the connected platforms.

    list_businesses

  2. Fetch feedback

    It pulls the latest text and star ratings from the target review sites.

    list_reviews

  3. Analyze patterns

    Your agent looks for recurring complaints or praises within the text of the reviews.

    list_reviews

  4. Summarize results

    The AI condenses hundreds of reviews into a few bullet points for you to read.

    list_reviews

Try it

Copy these to start.

Use these prompts to begin analyzing your feedback.

Starting points

These are ways to kick off the process. Swap the business names for your actual profiles.

Cloutly Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_3IXG8TT2To7d4g16WbZsursA0YJ5c6w5kjrUXSYI/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Cloutly capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "cloutly-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_3IXG8TT2To7d4g16WbZsursA0YJ5c6w5kjrUXSYI/mcp"
    }
  }
}
Copy into chat04

  • List my businesses on Google and Facebook to get started.

  • What are the main complaints in my recent Trustpilot reviews?

  • Summarize the sentiment for my main storefront based on the last ten reviews.

  • Are there any specific product issues mentioned in my Google reviews this week?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Cloutly once, then ask.

Log in once to link your accounts. Your credentials stay encrypted, and you can immediately start asking questions about your reviews.

Connect Cloutly to your AI

FAQ

How this task behaves.

  • 01

    Can the AI reply to reviews automatically?

    No. The AI can draft responses for you, but you must review and send them yourself.

  • 02

    Can I delete negative reviews using the AI?

    No. This MCP only reads and analyzes data. It cannot modify or delete content on Google or Facebook.

  • 03

    Which platforms are supported?

    The connector pulls data from Google, Facebook, and Trustpilot.

  • 04

    Does the AI see my login passwords?

    No. Your login information is encrypted and handled securely by Vinkius.

  • 05

    Can the AI pull reviews from Yelp?

    No. It is limited to the platforms provided in the tool manifest: Google, Facebook, and Trustpilot.

  • More questions about Cloutly? See everything the Cloutly Connector can do

Connect Cloutly to Claude, Cursor, ChatGPT & more