• VERIFIED
  • MATCHED
  • TRIAGED
  • HUMAN

How to verify user contact and subscription data with your AI

Connect Courier to your agent to give it direct access to your user database and subscription settings.

Ask AI about this page

Short answer

How can my AI check user contact info and subscriptions?

Your agent uses Courier to pull user profiles and subscription lists. This lets it confirm email addresses, phone numbers, and preferred communication channels. You'll see the specific data points it can access below.

The results of a lookup.

Where the data lands.

The AI handles the heavy lifting of searching through your records.

VERIFIED

Confirmed contact details

The AI uses user profiles to validate that the contact info in a support ticket matches your records.

MATCHED

Subscription status check

Your agent checks subscription lists to see which channels a user has opted into.

TRIAGED

Preference-based routing

The AI identifies how a user wants to be reached, helping you decide whether to email or text them.

HUMAN

Manual intervention needed

If the user profile is missing or the subscription data is inconsistent, the AI flags the issue for you to handle.

The workflow

What your AI does when a request arrives.

The agent moves from identifying the user to checking their specific settings.

  1. Identify the user

    The agent searches for the specific person mentioned in your request to find their account details.

    list_users

  2. Pull profile data

    Once the user is found, the agent grabs their full profile to see their current contact information.

    get_user_profile

  3. Check subscriptions

    The agent looks through the available subscription lists to see what the user has signed up for.

    list_subscription_lists

  4. Report findings

    The agent summarizes the contact info and channel preferences so you can act on them.

    get_user_profile

Try it

Copy these to start.

Use these prompts to trigger the data lookup.

Starting points

Swap out the bracketed info for the actual user details you are looking for.

Courier Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_hncOJsHhxey2h41jZqElueYbnMXqfsh2X92gJEYa/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Courier capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "courier-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_hncOJsHhxey2h41jZqElueYbnMXqfsh2X92gJEYa/mcp"
    }
  }
}
Copy into chat04

  • Get the profile for user alex.smith@example.com to check their contact info.

  • List all subscription lists to see how I can reach this user.

  • Check the profile for user ID 98765 and tell me their preferred contact channel.

  • Find the user with the email user@domain.com and verify their subscription status.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Courier once, then ask.

Just link your account once. Your credentials stay encrypted, and you can immediately start asking your agent for user data.

Connect Courier to your AI

FAQ

How this task behaves.

  • 01

    Can the AI change a user's email address?

    No. The tools only allow the AI to read profiles and lists, not modify them.

  • 02

    Can the AI delete a user from my database?

    No. This Connector is read-only for user and subscription data.

  • 03

    How does the AI find the right user?

    It uses the user's email or ID to pull the correct profile from your Courier account.

  • 04

    What happens if a user isn't in the system?

    The AI will tell you it couldn't find a matching profile or user.

  • 05

    Can I see the subscription lists the AI is looking at?

    Yes, the AI can list all available subscription lists to help you understand the user's preferences.

  • More questions about Courier? See everything the Courier Connector can do

Connect Courier to Claude, Cursor, ChatGPT & more