- FINANCIAL
- RISK
- GROWTH
- HUMAN
Short answer
How can I see how NPS affects my revenue?
Your AI pulls NPS scores and revenue data to find correlations between customer sentiment and financial performance. You get a clear view of which accounts are at risk or driving growth based on their feedback. This breakdown shows you how to set it up.
The outcomes of this analysis
Where insights land
Once you connect the data, your AI can deliver these specific insights.
FINANCIAL
Revenue correlation
The AI compares satisfaction trends against actual revenue numbers. You'll see if higher scores actually lead to higher spend.
RISK
Churn prediction
Identify accounts where low scores signal upcoming revenue loss. Your AI flags these before the contract ends.
GROWTH
Expansion opportunities
Spot high-scoring accounts that are primed for upsells. The AI highlights where sentiment suggests a willingness to grow.
HUMAN
Strategic intervention
The AI identifies the specific accounts that need a human touch. You decide which customers to call based on the data.
The workflow
What your AI does when the data arrives.
The AI handles the heavy lifting of gathering and matching data from different sources.
Identify accounts
The AI pulls a list of your B2B accounts to establish a baseline for the analysis.
list_b2b_accountsFetch sentiment
It retrieves the specific NPS scores for each account in your list.
get_account_npsPull revenue data
The AI gathers the financial impact data tied to those specific accounts.
list_revenue_impact_dataCorrelate findings
Your agent compares the scores and revenue to find the patterns you need to act on.
list_revenue_impact_data
Try it
Copy these to start.
Paste these directly into your chat to begin the analysis.
Starting points
These are ideas to get you moving. Swap out the account names or timeframes to fit your actual data.
CustomerGauge Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — CustomerGauge capabilities are ready to use.
{
"mcpServers": {
"customergauge-mcp": {
"url": "https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp"
}
}
}Compare the NPS scores for Acme Corp and Globex with their recent revenue impact.
Which of my B2B accounts have a high NPS but low revenue impact?
Show me the revenue impact for all accounts with an NPS below 7.
Analyze the correlation between customer satisfaction and revenue for my top 10 accounts.
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Start here
Connect CustomerGauge once, then ask.
Just link your account through the Vinkius dashboard. Your credentials stay encrypted and secure, and you can immediately start asking questions in your preferred AI client.
Connect CustomerGauge to your AIFAQ
How this task behaves
- 01
Can the AI change my NPS scores?
No. The AI can only read the scores provided by the tool; it cannot modify your data.
- 02
Does the AI automatically send emails to unhappy customers?
No. The AI identifies which customers need attention, but you must decide when and how to reach out.
- 03
Can I use this with Claude or Cursor?
Yes. Any MCP-compatible client works once you connect the Connector through Vinkius.
- 04
Can the AI calculate my total company revenue?
No. The AI only accesses the revenue impact data available through the specific tools provided.
- 05
Will my data be shared with other users?
No. Your connection and data access are private to your specific AI session.
More questions about CustomerGauge? The Connector page answers them. See everything the CustomerGauge Connector can do
Connect CustomerGauge to Claude, Cursor, ChatGPT & more
