• LIST
  • DETAIL
  • METRICS
  • HUMAN

How to triage active incidents with your AI

Connect Dynatrace to your AI client to turn raw observability data into actionable incident reports.

Ask AI about this page

Short answer

How can I use AI to triage my Dynatrace incidents?

Your AI pulls a list of active problems and investigates specific host metrics to pinpoint the source of trouble. You get a clear picture of what's broken and why.

Incident outcomes.

Where every issue lands.

The AI handles the data gathering so you can focus on the fix.

LIST

Active problem list

The AI scans for current issues. You get a clean list of what's actually happening in your environment right now.

DETAIL

Problem deep dives

The AI pulls specific details for a single incident. You see the exact error or threshold breach that triggered the alert.

METRICS

Host health checks

The AI pulls CPU, memory, or disk metrics for specific hosts. You get the raw numbers needed to confirm a resource bottleneck.

HUMAN

Decision making

The AI presents the evidence. You decide whether to roll back a deployment, restart a service, or scale your infrastructure.

The workflow

What your AI does when an incident occurs.

The AI moves from broad visibility to specific metric analysis.

  1. Identify active issues

    The AI looks for any ongoing problems currently flagged in your Dynatrace environment.

    list_problems

  2. Inspect problem details

    Once an issue is identified, the AI pulls the specific context and metadata for that incident.

    get_problem

  3. Pull host metrics

    The AI queries specific performance data from the affected hosts to find the bottleneck.

    query_metrics

  4. Summarize findings

    The AI combines the problem details and the metric trends into a single diagnostic summary.

    get_problemquery_metrics

Try it

Copy these to start.

Use these prompts to kick off your investigation.

Starting points

Replace the bracketed text with your actual Dynatrace problem IDs or host names.

Dynatrace Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_Ub1wigqfvjMAz6k93QYXbZ21a7R0BVK0S8PIvZWb/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Dynatrace capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "dynatrace-apm-and-observability-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_Ub1wigqfvjMAz6k93QYXbZ21a7R0BVK0S8PIvZWb/mcp"
    }
  }
}
Copy into chat04

  • List all active problems in Dynatrace.

  • Get the details for problem ID 12345.

  • Query the CPU usage metrics for host 'prod-web-01'.

  • Check the memory metrics for the host associated with this problem.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Dynatrace once, then ask.

One connection links your Dynatrace account to your AI client. Your credentials stay encrypted and secure.

Connect Dynatrace to your AI

FAQ

How this task behaves.

  • 01

    Can the AI fix the problem for me?

    No. The AI only reads data and pulls metrics. You must perform the actual remediation yourself.

  • 02

    Can the AI delete or clear Dynatrace problems?

    No. The tools only allow the AI to list, get, and query data. It cannot modify your Dynatrace state.

  • 03

    Does the AI need my Dynatrace password?

    No. You connect via the Vinkius platform, which manages the connection securely.

  • 04

    Can I ask for metrics from a specific time range?

    Yes, you can specify the time range in your prompt when asking the AI to query metrics.

  • 05

    Will the AI show me all my dashboards?

    No. The AI focuses on problems and specific metrics rather than browsing full dashboards.

  • More questions about Dynatrace? See everything the Dynatrace Connector can do

Connect Dynatrace to Claude, Cursor, ChatGPT & more