• DRIFT
  • LOYALTY
  • HEALTH
  • HUMAN

How to audit subscriber engagement with your AI

Connect Elastic Email to your AI client to analyze user behavior and contact history.

Ask AI about this page

Short answer

How can I audit my subscriber engagement using AI?

Your AI pulls contact profiles and engagement data directly from Elastic Email. You can identify drifting subscribers or find your most active users by asking your agent to analyze these specific records. This breakdown shows you how to get those insights.

Engagement outcomes

What you'll discover

The AI turns raw contact data into clear segments.

DRIFT

Find inactive users

The AI scans contact histories to find people who stopped opening emails. You'll get a list of subscribers who need a re-engagement campaign.

LOYALTY

Spot power users

The AI identifies contacts with high interaction rates. You'll know exactly which subscribers are your most reliable audience members.

HEALTH

Identify stale contacts

The AI flags specific behaviors that suggest a contact is no longer relevant. This helps you keep your mailing list clean.

HUMAN

Personalized outreach

The AI finds the patterns, but you decide which specific users deserve a custom offer or a direct message.

The workflow

What your AI does when the request arrives.

Your agent uses Elastic Email tools to pull the specific data needed for your audit.

  1. Pull contact lists

    The AI pulls your marketing contacts to establish a baseline for the engagement audit.

    list_marketing_contacts

  2. Check specific users

    The AI finds specific records to check the status of individual subscribers.

    search_contacts_by_email

  3. Analyze behavior

    The AI pulls detailed profiles to see exactly how a contact has interacted with your emails.

    get_contact_profile

  4. Summarize activity

    The AI reviews the retrieved profiles to identify patterns of engagement or inactivity.

    get_contact_profile

Try it

Copy these to start.

Use these prompts to begin your audit.

Starting points

Replace the email addresses and segment names with your own data.

Elastic Email Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_k6YkY69lqnyLch1Nw8If5RAjzFXFJRGZ5Lv1yBEg/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Elastic Email capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "elastic-email-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_k6YkY69lqnyLch1Nw8If5RAjzFXFJRGZ5Lv1yBEg/mcp"
    }
  }
}
Copy into chat04

  • List my marketing contacts from Elastic Email and tell me who hasn't opened an email in 30 days.

  • Find the contact profile for user@example.com and summarize their recent engagement.

  • Search for all contacts in my Elastic Email account and identify the most active users.

  • Check the engagement history for the contact with email test@domain.com.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Elastic Email once, then ask.

Link your account once. Your credentials stay encrypted, and you can immediately start asking questions about your subscribers.

Connect Elastic Email to your AI

FAQ

How this task behaves

  • 01

    Can the AI send emails to my subscribers?

    No. This MCP is for reading and auditing contact data. You must use the Elastic Email interface to send messages.

  • 02

    Can the AI delete contacts from my list?

    No. The available tools only allow the AI to search, list, and retrieve contact profiles. It cannot modify or delete your data.

  • 03

    Can I use this to update subscriber tags?

    No. The tools provided are for retrieving and searching data, not for updating or changing contact information.

  • 04

    Does the AI see my login password?

    No. Your connection is handled securely, and your credentials stay encrypted.

  • 05

    Can I audit a specific person's history?

    Yes. You can ask the AI to pull a specific contact profile using their email address.

  • More questions about Elastic Email? The Connector page answers them. See everything the Elastic Email Connector can do

Connect Elastic Email to Claude, Cursor, ChatGPT & more