• STATUS
  • FRAUD
  • ACCOUNT
  • HUMAN

How to lookup order details with your AI

Connect FastSpring to your AI client once. After that, you can ask your agent to pull specific transaction data or account info whenever you need it.

Ask AI about this page

Short answer

How can I look up order details with my AI?

Your AI pulls specific transaction data and account information directly into your chat. You'll get order status and fraud check results without logging into a separate dashboard.

Where your data lands.

The results of your request.

The AI processes your request and delivers these specific outcomes.

STATUS

Transaction verification

The AI pulls order data to confirm if a payment succeeded or failed. You get the exact status immediately.

FRAUD

Fraud check results

Your agent retrieves fraud screening data from the transaction logs. This helps you spot suspicious activity in your chat window.

ACCOUNT

Customer profile info

The AI pulls account-level details to help you identify who made a purchase. It links orders to specific user profiles.

HUMAN

Manual intervention

If the AI finds a discrepancy it can't resolve, it flags the order for you to handle manually in FastSpring.

The workflow

What your AI does when you ask for order info.

The AI handles the data retrieval so you don't have to hunt through logs.

  1. Identify the order

    Your agent looks for the specific transaction ID or customer identifier you provided in the chat.

    get_order_details

  2. Pull transaction data

    The AI fetches the specific order details, including payment status and fraud check results.

    get_order_details

  3. Verify account info

    To ensure accuracy, the AI checks the associated account details to match the customer to the purchase.

    get_account_details

  4. Report findings

    The AI summarizes the order status, fraud flags, and account info in a plain response.

    get_order_detailsget_account_details

Try it

Copy these to start.

Use these prompts to trigger the FastSpring tools.

Starting points

These are opening lines. Swap out the order IDs and email addresses with your actual data.

FastSpring Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_uj3vyyx398xeG0gTA45aWMRaNVTxQljBsM7DJpdi/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — FastSpring capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "fastspring-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_uj3vyyx398xeG0gTA45aWMRaNVTxQljBsM7DJpdi/mcp"
    }
  }
}
Copy into chat04

  • Get the details for order ID 98765 and tell me the current status.

  • Check the fraud check results for the transaction with email customer@example.com.

  • Pull the account details for the user associated with order 12345.

  • Did the payment for order 55443 go through successfully?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect FastSpring once, then ask.

Just follow the link to connect your account. Your credentials stay encrypted, and you can start asking questions immediately.

Connect FastSpring to your AI

FAQ

How the FastSpring connector behaves.

  • 01

    Can my AI refund an order?

    No. The AI can only read order and account data. You must process refunds manually in FastSpring.

  • 02

    Can the AI change customer email addresses?

    No. The tools only allow the AI to retrieve existing account and order information.

  • 03

    Does the AI see my FastSpring login password?

    No. Your login stays encrypted and secure on our side.

  • 04

    Can I use this with Claude?

    Yes, you can use this with any MCP-compatible client like Claude or Cursor.

  • 05

    What happens if an order ID is wrong?

    The AI will tell you it couldn't find that specific order and ask you to check the ID.

  • More questions about FastSpring? The Connector page answers them. See everything the FastSpring Connector can do

Connect FastSpring to Claude, Cursor, ChatGPT & more