• NEW JOBS
  • DATA RETRIEVAL
  • JOB LISTS
  • HUMAN REVIEW

How to create and manage work orders with your AI

Connect FieldAware to your AI client to handle job creation and data retrieval without switching tabs.

Ask AI about this page

Short answer

How can I use AI to handle FieldAware work orders?

Your AI client uses FieldAware tools to build new service jobs and pull existing job data on command. You'll get organized job data and new entries ready for your field technicians.

The outcomes.

Where your data lands.

The AI moves information between your chat and FieldAware based on your requests.

NEW JOBS

Instant job creation

The AI sends job details directly to FieldAware. You get a new work order ready for dispatch.

DATA RETRIEVAL

Specific job details

Your agent pulls exact data from existing work orders. You get the specific info you need right in your chat.

JOB LISTS

Overview of all jobs

The AI scans FieldAware to find specific jobs or lists. You get a clear view of your current workload.

HUMAN REVIEW

Final verification

The AI presents the job data or creation details for you to check. You decide if the information is correct before moving forward.

The workflow

What your AI does when a request arrives.

The AI acts as the bridge between your conversation and your FieldAware database.

  1. Find existing jobs

    The AI searches your FieldAware account to locate the specific work orders you're asking about.

    list_jobs

  2. Pull job specifics

    Once a job is found, the AI grabs the full details for that specific record.

    get_job

  3. Draft new orders

    The AI takes the details you provide in chat and prepares a new service job.

    create_job

  4. Confirm details

    The AI presents the job information or the new job summary for your final approval.

    get_job

Try it

Copy these to start.

Use these prompts to trigger actions in FieldAware.

Starting points

These are starting points. Swap out the bracketed info with your actual job numbers or customer names.

FieldAware Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_fMT5yRXscrQbKFwh30wjx2IiRqzAILRzAARozhVX/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — FieldAware capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "fieldaware-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_fMT5yRXscrQbKFwh30wjx2IiRqzAILRzAARozhVX/mcp"
    }
  }
}
Copy into chat04

  • List all my open jobs in FieldAware so I can see what's pending.

  • Get the details for work order #88291 and tell me the customer's address.

  • Create a new service job for Acme Corp for a routine maintenance check.

  • Find the job for the Smith residence and tell me what the technician is scheduled to do.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect FieldAware once, then ask.

Just click to connect. Your credentials stay encrypted and is only used to maintain the connection, and you can start managing jobs immediately.

Connect FieldAware to your AI

FAQ

How the FieldAware connector behaves.

  • 01

    Can the AI delete work orders?

    No. The AI only has tools to list, get, and create jobs. It cannot delete or remove any data from FieldAware.

  • 02

    Does the AI automatically assign technicians?

    No. The AI can create the job with the details you provide, but you must handle technician assignments within FieldAware.

  • 03

    Can I update an existing job's status?

    No. The current tools only allow for creating new jobs or retrieving data from existing ones.

  • 04

    Will my FieldAware login be shared with the AI model?

    No. Your login stays encrypted and is only used to maintain the connection between the MCP and FieldAware.

  • 05

    Can the AI see all my FieldAware data?

    The AI can only see the data it can access through the specific tools provided: listing, getting, and creating jobs.

  • More questions about FieldAware? The Connector page answers them. See everything the FieldAware Connector can do

Connect FieldAware to Claude, Cursor, ChatGPT & more