• SENTIMENT
  • PATTERNS
  • INSIGHTS
  • HUMAN

How to analyze call sentiment and metrics with your AI

Connect Fireflies.ai to your AI client to turn meeting recordings into data. Once connected, your agent can scan your call history to find patterns you missed.

Ask AI about this page

Short answer

How can I use my AI to review my sales or discovery calls?

Your AI pulls the transcript and call analytics from Fireflies.ai to evaluate how meetings went. You can then ask your agent to identify sentiment shifts, speaking time ratios, or specific customer objections. This breakdown shows you how to set that up.

The outcomes.

What you get from your calls.

The AI processes your meeting data to surface these specific insights.

SENTIMENT

Detect emotional shifts

The AI examines the transcript to find where a prospect's tone changed from interested to skeptical.

PATTERNS

Identify speaking ratios

Use call metrics to see if you are talking too much or letting the prospect lead the conversation.

INSIGHTS

Extract key objections

Your agent scans the text to pull out every time a customer mentioned price, timing, or a competitor.

HUMAN

Refine your coaching

You review the AI's findings to decide which specific sales techniques you need to practice next time.

The workflow

What your AI does when the data arrives.

The AI moves from raw text to high-level analysis using two specific actions.

  1. Fetch the text

    Your agent pulls the exact word-for-word record of the meeting to ensure no context is lost.

    get_transcript

  2. Pull the numbers

    The AI retrieves calculated metrics like talk time and sentiment scores directly from the meeting data.

    get_analytics

  3. Analyze patterns

    Your agent compares the transcript against your specific sales goals or sentiment requirements.

    get_transcriptget_analytics

  4. Summarize findings

    The AI condenses the data into a brief report you can use for coaching or CRM updates.

    get_analytics

Try it

Copy these to start.

Paste these prompts into your AI client once you've connected Fireflies.ai.

Starting points

These are starting points. Swap out the bracketed text with your specific meeting names or dates.

Fireflies.ai Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_631xY2TVq7avT8xsGGZpol128lXaGtWPNR1Nr4O2/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Fireflies.ai capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "firefliesai-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_631xY2TVq7avT8xsGGZpol128lXaGtWPNR1Nr4O2/mcp"
    }
  }
}
Copy into chat04

  • Get the transcript for the 'Q3 Discovery Call with Acme Corp' and tell me if the sentiment stayed positive.

  • Look at the analytics for my last five sales calls and tell me my average speaking time versus the prospect.

  • Using the transcript from the 'Product Demo' call, list every objection the customer raised regarding pricing.

  • Check the analytics for the 'Onboarding Session' to see how much time was spent on technical setup.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Fireflies.ai once, then ask.

Click the link below to link your account. Your login stays encrypted on our side, and you can immediately start asking questions about your meetings.

Connect Fireflies.ai to your AI

FAQ

How this task behaves.

  • 01

    Can the AI edit my Fireflies.ai recordings?

    No. The AI can only read transcripts and analytics. It cannot change, delete, or edit your original recordings.

  • 02

    Does the AI automatically join my meetings?

    No. The AI only accesses meetings that are already recorded and stored in your Fireflies.ai account.

  • 03

    Can I analyze calls that happened last month?

    Yes, as long as those calls are in your Fireflies.ai history and the transcript is available.

  • 04

    Can the AI send a summary to my CRM?

    No. This MCP only reads data from Fireflies.ai. You will need to copy the AI's summary into your CRM yourself.

  • 05

    How does the AI know if a call was successful?

    The AI determines success based on the specific criteria you provide in your prompt, such as sentiment or specific keywords.

  • More questions about Fireflies.ai? The Connector page answers them. See everything the Fireflies.ai Connector can do

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