• LOGS
  • TRANSFERS
  • RECORDS
  • HUMAN

How to update repair orders with your AI

Connect Fixably to your AI client once. After that, you just tell your agent what happened during a repair or where a device needs to go.

Ask AI about this page

Short answer

How can I update repair orders using my AI?

You tell your AI what technical details you found or where a device is moving, and it pushes those changes directly to Fixably. This keeps your repair logs current without you having to click through the dashboard. You'll see the results in your shop management software immediately.

Data destinations

Where your updates land.

The AI maps your chat commands to specific changes in Fixably.

LOGS

Technical notes added

Your diagnostic findings go straight into the repair order. This keeps the history clean and detailed.

TRANSFERS

Device locations updated

When you move a device to a different shop, the AI updates the internal location. Your inventory stays accurate.

RECORDS

Order details changed

General order information gets updated based on your instructions. It keeps the core data in sync with reality.

HUMAN

Manual review needed

The AI won't delete orders or change sensitive billing settings. Those actions stay with you.

The workflow

What your AI does when the data arrives.

The AI acts as a bridge between your conversation and the Fixably database.

  1. Capture diagnostics

    When you describe a hardware issue, the AI writes that information into the repair history.

    add_order_note

  2. Relocate hardware

    If a device is sent to a different branch, the AI updates the shop's internal location.

    change_internal_location

  3. Modify order info

    The AI adjusts specific order fields to match the current status of a repair.

    update_order

  4. Confirm changes

    The AI verifies the update was successful in Fixably and tells you it's done.

    update_order

Try it

Copy these to start.

Use these prompts to trigger actions in Fixably.

Starting points

These are basic templates. Swap out the order numbers and location names with your actual data.

Fixably Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_CDumerheQt7ULRil7SNsewL0TP1ear3V3B0bGz77/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Fixably capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "fixably-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_CDumerheQt7ULRil7SNsewL0TP1ear3V3B0bGz77/mcp"
    }
  }
}
Copy into chat04

  • Add a note to order #5502 saying the screen is cracked and the battery is swelling.

  • Move the iPhone 13 in order #9921 to the Downtown branch.

  • Update order #4432 to show the repair is now in progress.

  • Log a diagnostic note for order #102 stating the charging port is loose.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Fixably once, then ask.

Just click the link to connect your account. Your credentials stay encrypted, and you can start using these tools in your favorite AI client immediately.

Connect Fixably to your AI

FAQ

How this task behaves.

  • 01

    Can the AI delete a repair order?

    No. The AI can only add notes, change locations, or update existing order details.

  • 02

    Will the AI change the customer's billing info?

    No. There are no tools available to the AI for modifying customer payment or billing profiles.

  • 03

    How do I know if the note was actually added?

    The AI will confirm once it has successfully called the tool to add the note to Fixably.

  • 04

    Can I move a device to a location that doesn't exist?

    The AI can only move devices to locations already defined in your Fixably setup.

  • 05

    Does the AI handle the actual repair work?

    No. The AI only handles the data entry and administrative updates in the software.

  • More questions about Fixably? See everything the Fixably Connector can do

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