• NEW DATA
  • UPDATES
  • LOOKUPS
  • HUMAN

How to update contact profiles with your AI

Connect Freshmarketer to your AI client once. After that, you can manage your contact database through simple chat commands.

Ask AI about this page

Short answer

How can I update contact info using my AI?

Your AI uses the Freshmarketer MCP to fetch existing details or write new information directly to your database. You can create new contacts or fix old ones just by telling your agent what changed. You'll get clean, updated records in your marketing tool.

The results.

Where your data lands.

The AI handles the heavy lifting of data entry and retrieval.

NEW DATA

Fresh contact records

When you provide new lead info, the AI writes it to Freshmarketer. You get a clean, updated contact record immediately.

UPDATES

Corrected profile info

The AI modifies current contact fields to fix typos or outdated info. Your marketing segments stay accurate.

LOOKUPS

Verified contact details

Your agent pulls specific profile information from Freshmarketer. You can verify details before making changes.

HUMAN

Manual oversight

The AI won't delete contacts or change sensitive account settings. You stay in control of major database deletions.

The workflow

What your AI does when you ask for a change.

The AI moves between reading your current data and writing new updates.

  1. Check existing data

    The AI looks up the contact to see if they already exist in Freshmarketer. This prevents creating duplicate entries.

    get_contact_details

  2. Create new records

    If the contact is new, the AI builds a fresh profile with the info you provided.

    upsert_contact

  3. Update old info

    If the contact exists, the AI overwrites specific fields to keep the profile current.

    upsert_contact

  4. Confirm the change

    The AI verifies the update was successful by checking the record again.

    get_contact_details

Try it

Copy these to start.

Use these prompts to trigger the Freshmarketer tools.

Starting points

These are basic commands. Swap out the names and email addresses for your actual contact info.

Freshmarketer Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_JxhFxpC4C9lEQhaX0zV4yYvFufIJ4KdaWIj3RRPC/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Freshmarketer capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "freshmarketer-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_JxhFxpC4C9lEQhaX0zV4yYvFufIJ4KdaWIj3RRPC/mcp"
    }
  }
}
Copy into chat04

  • Create a new contact in Freshmarketer for Jane Doe with the email jane.doe@example.com.

  • Update the phone number for the contact with email sam.smith@work.com to 555-0199.

  • Get the current contact details for alex.jones@provider.net.

  • Add a new tag to the contact with email marketing.lead@company.com.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Freshmarketer once, then ask.

Just click the link to connect your account. Your login stays encrypted and secure on our side, and you can find the full tool list on the Connector page.

Connect Freshmarketer to your AI

FAQ

How this task behaves.

  • 01

    Can the AI delete contacts from Freshmarketer?

    No. The current tools only allow for retrieving and updating contact information.

  • 02

    Will it create duplicate contacts if I'm not careful?

    The AI uses the upsert logic to check for existing records, but it's best to provide a unique identifier like an email to ensure it updates the right person.

  • 03

    Can I update custom fields?

    Yes, as long as those fields exist in your Freshmarketer setup, the AI can write data to them.

  • 04

    Does the AI see all my marketing data?

    The AI only accesses the specific contact details you ask it to retrieve or modify.

  • 05

    Can the AI send emails through Freshmarketer?

    No. This MCP is specifically for managing contact profile data, not for triggering email campaigns.

  • More questions about Freshmarketer? The Connector page answers them. See everything the Freshmarketer Connector can do

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