• SCHEDULE
  • AUDIENCE
  • DATA
  • HUMAN

How to adjust business hours with your AI

Connect your AI client to your business data once. From there, you can change your schedule or update audience segments through simple chat commands.

Ask AI about this page

Short answer

How do I change my business hours using AI?

Tell your AI client what changes you need to make to your operating schedule or audience lists. Your agent uses the connected tools to fetch current settings, apply your updates, or remove old data immediately. You get a live, updated configuration without touching a dashboard.

Where every change lands.

The outcomes of your requests

Your AI performs specific actions based on your instructions.

SCHEDULE

Updated operating hours

The AI modifies your business hours based on your text. Your schedule stays current without manual data entry.

AUDIENCE

Refined audience lists

Your agent pulls and manages audience segments. You can target specific groups by asking for list updates.

DATA

Cleaned business records

The AI can remove outdated hours or old audience data. This keeps your system organized and accurate.

HUMAN

Manual review needed

If you ask for complex logic or mass deletions, your AI will flag the request for you to confirm before it acts.

The workflow

What your AI does when the request arrives.

The AI moves from reading your current setup to executing your specific changes.

  1. Check current settings

    Your agent looks up your existing operating schedule to understand what needs to change.

    get_business_hours

  2. Modify the schedule

    The AI applies your new opening or closing times to the system.

    update_business_hours

  3. Manage audience groups

    Your agent pulls your current audience lists to prepare for updates or filtering.

    list_audiences

  4. Clean up data

    The AI removes old hours or specific audience entries that are no longer relevant.

    delete_business_hours

Try it

Copy these to start.

Use these prompts to trigger the Gladly Connector.

Starting points

These are basic ways to start a conversation. Swap out the specific times or list names for your actual data.

Gladly Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_03uR9xTUvWnqJpjKpskEEGk3YezNOqopK12xAt0P/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Gladly capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "gladly-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_03uR9xTUvWnqJpjKpskEEGk3YezNOqopK12xAt0P/mcp"
    }
  }
}
Copy into chat04

  • Change our business hours to 9 AM to 5 PM Monday through Friday.

  • Show me all our current audience lists.

  • Delete the holiday hours we set for last December.

  • Update the 'VIP Customers' audience list with these new parameters.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Gladly once, then ask.

Just click the link to connect your account. Your credentials stay encrypted, and you can start chatting with your AI immediately.

Connect Gladly to your AI

FAQ

How this task behaves

  • 01

    Can the AI change my billing information?

    No. This connector only handles business hours and audience lists.

  • 02

    Will the AI delete my hours without asking?

    The AI only deletes what you explicitly tell it to delete. It won't wipe your schedule on its own.

  • 03

    Can I see my current hours before I change them?

    Yes. You can ask your AI to show you the current schedule first.

  • 04

    Does the AI manage my customer support tickets?

    No. This specific connector is limited to business hours and audience management.

  • 05

    Can the AI create new business hours?

    Yes. You can ask it to set up entirely new operating schedules.

  • More questions about Gladly? See everything the Gladly Connector can do

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