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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Gladly with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Automate customer support workflows via Gladly. manage agents, search knowledge base answers, and update content directly.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 20 capabilities

The complete Gladly capability set.

These are the exact actions your AI can choose when you ask it to work with Gladly.

Capability set01 / 05

01-04

4 capabilities in this set.

Part of 20 available through Gladly.

  1. 01

    Delete business hours

    Delete business hours

  2. 02

    Add answer

    Add a new answer

  3. 03

    Delete answer

    Delete an answer

  4. 04

    Get agent

    Get a specific Gladly agent

Capability set02 / 05

05-08

4 capabilities in this set.

Part of 20 available through Gladly.

  1. 05

    Get agent call recording

    Get agent call recording status

  2. 06

    Get answer content

    Get answer content

  3. 07

    Get business hours

    Get business hours

  4. 08

    Get public answer

    Get a specific public answer

Capability set03 / 05

09-12

4 capabilities in this set.

Part of 20 available through Gladly.

  1. 09

    List agents

    List Gladly agents

  2. 10

    List audiences

    List audiences

  3. 11

    List business hours

    List business hours

  4. 12

    List public answers

    List public answers

Capability set04 / 05

13-16

4 capabilities in this set.

Part of 20 available through Gladly.

  1. 13

    Search public answers

    Search public answers

  2. 14

    Send SMS

    Send an SMS message

  3. 15

    Update agent call recording

    Update agent call recording status

  4. 16

    Update business hours

    Update business hours

Capability set05 / 05

17-20

4 capabilities in this set.

Part of 20 available through Gladly.

  1. 17

    Create business hours

    Create business hours

  2. 18

    Send email

    Send an email message

  3. 19

    Update answer

    Update an existing answer

  4. 20

    Update answer content

    Add or update answer content

Observed, not estimated

952ms average. Fast in production.

Gladly is checked daily against the live service.

Daily averagePeak 1116ms
Aug 20Today
Fastest day
824ms
Slowest day
1116ms
14-day trend
Stable+2%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 20 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Gladly, so you can see the experience inside your AI.

It does not authenticate your account with Gladly. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Gladly Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_03uR9xTUvWnqJpjKpskEEGk3YezNOqopK12xAt0P/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Gladly capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "gladly-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_03uR9xTUvWnqJpjKpskEEGk3YezNOqopK12xAt0P/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Gladly owners ask.

  • 01

    Can I enable or disable call recording for a specific agent using this capability?

    Yes! Use the update_agent_call_recording capability by providing the Agent ID and setting the recording boolean. This allows you to manage compliance settings directly via the AI.

  • 02

    How do I search for help articles in our public knowledge base?

    You can use the search_public_answers capability. Just provide your Organization ID and the search query, and the agent will return the most relevant public-facing articles.

  • 03

    Is it possible to update the actual text content of an existing answer?

    Absolutely. Use the update_answer_content capability with the Answer ID, language code, and the new content payload to modify documentation across different languages.

Explore

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