• DIRECT
  • FILES
  • CONTEXT
  • HUMAN

How to search company knowledge with your AI

Connect Glean to your AI client once. After that, you can query your entire workspace through a single chat interface.

Ask AI about this page

Short answer

How do I find specific documents or answers across Slack, Jira, and Google Drive?

Your AI uses Glean to scan your connected workspaces for the exact information you're looking for. It pulls answers and files directly into your chat so you don't have to hunt through different apps. You'll see how the search and retrieval process works below.

Information outcomes

Where your information surfaces.

The AI pulls data from your various work apps and presents it in your chat.

DIRECT

Instant answers

The AI finds specific answers within Slack threads or Jira tickets. You get the information immediately without opening the original app.

FILES

Document retrieval

It locates specific files in Google Drive. You get the context or the file itself based on your request.

CONTEXT

Cross-app connections

The AI links information from different sources. It can connect a Jira ticket to a related Google Doc or a Slack conversation.

HUMAN

Manual verification

You decide if the retrieved information is what you actually need. The AI provides the source, but you make the final call on the data's relevance.

The workflow

What your AI does when you ask a question.

The AI acts as a bridge between your chat interface and your company's data silos.

  1. Scanning workspaces

    The AI looks through your connected Slack, Jira, and Drive environments to find relevant matches for your query.

    search

  2. Targeting sources

    If you know the info is in a specific app, the AI narrows its focus to just that data source.

    search_by_datasource

  3. Reading content

    Once a match is found, the AI pulls the actual text or file content to understand the details.

    get_document

  4. Synthesizing answers

    The AI uses the gathered information to write a clear response to your original question.

    get_document

Try it

Copy these to start.

Use these prompts to test the connection.

Starting points

These are examples. Swap out the specific channel names or project titles for your own.

Glean Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_lMfGFESPtGUfMbppNkUCSFtY6hpuymopiHHrJaK6/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Glean capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "glean-alternative-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_lMfGFESPtGUfMbppNkUCSFtY6hpuymopiHHrJaK6/mcp"
    }
  }
}
Copy into chat04

  • What was the final decision made in the #product-launch Slack channel?

  • Find the project requirements document for the Q3 roadmap in Google Drive.

  • Summarize the latest updates from the JIRA ticket for the API migration.

  • Who is the main point of contact for the client onboarding project in our docs?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Glean once, then ask.

Click the link to authorize the connection. Your credentials stay encrypted and secure, and you can find the full setup details on the Connector page.

Connect Glean to your AI

FAQ

How the search behaves

  • 01

    Can the AI delete my Slack messages or Jira tickets?

    No. The AI only has permission to read and search data. It cannot modify or delete anything in your workspace.

  • 02

    Does the AI see everything in my company's Google Drive?

    The AI can only access the data that your Glean permissions allow it to see.

  • 03

    Can I ask the AI to post a message in Slack for me?

    No. This connector is for searching and retrieving information, not for sending messages or taking actions in other apps.

  • 04

    How does it know which document is the right one?

    It uses the search tools to find matches based on your keywords and then reads the content to ensure it answers your question.

  • 05

    Will it remember my search history?

    The AI's ability to remember past searches depends on the specific AI client you are using, not the Glean connector itself.

  • More questions about Glean? See everything the Glean Connector can do

Connect Glean to Claude, Cursor, ChatGPT & more