• DIRECT
  • CONTEXT
  • HUMAN
  • FILTERED

How to find subject matter experts with your AI

Connect Glean to your AI client to turn your company directory into a searchable resource. You stop guessing who owns a project and start asking your agent for the right contact.

Ask AI about this page

Short answer

Who is the right person to contact for this?

Your AI uses the search_people tool to scan your organization's directory and identify individuals based on their roles or expertise. You get a direct name and contact context instead of digging through old email threads. Here is how it works.

The results.

Where your search leads.

The AI maps your questions to specific people in your company.

DIRECT

Specific contact names

The AI identifies the exact person responsible for a specific technical domain. You get a name you can actually reach out to.

CONTEXT

Role and department info

The AI pulls the person's official title and team from the directory. This helps you verify they are the right person before you ping them.

HUMAN

Direct outreach

The AI finds the person but doesn't send the message for you. You take the name and start the conversation yourself.

FILTERED

Targeted expertise

The AI narrows down a large organization to a handful of relevant experts. You avoid spamming the wrong departments.

The workflow

What your AI does when a question arrives.

The AI acts as a bridge between your question and your company's internal directory.

  1. Analyze the query

    Your agent looks at your question to figure out which department or technical skill you are actually looking for.

    search_people

  2. Scan the directory

    The AI uses the directory data to find matches for the skills or roles identified in your prompt.

    search_people

  3. Verify the expert

    The AI checks the person's department and title to ensure they actually handle the topic you asked about.

    search_people

  4. Present the contact

    The AI gives you the name and professional context of the person you need to talk to.

    search_people

Try it

Copy these to start.

Use these prompts to get immediate results from your agent.

Starting points

Swap out the bracketed text for your specific department or technical topic.

Glean Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_09DpmuoHpy04gE3mAUE0JxB62zuz4ktFq1xXnc9L/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Glean capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "glean-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_09DpmuoHpy04gE3mAUE0JxB62zuz4ktFq1xXnc9L/mcp"
    }
  }
}
Copy into chat04

  • Who is the lead engineer for the [Project Name] team?

  • Find me an expert in [Technical Skill] within the [Department] department.

  • Which person in the company manages [Specific Software or Tool]?

  • I need to talk to someone about [Topic]; who is the best contact?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Glean once, then ask.

You link your Glean account in one step. Your credentials stay encrypted and secure, and you can immediately start asking questions in your preferred AI client.

Connect Glean to your AI

FAQ

How this task behaves.

  • 01

    Can the AI message the expert for me?

    No. The AI only finds the person and provides their details. You have to send the actual message yourself.

  • 02

    Does the AI have access to my private chats?

    No. This MCP only uses the directory data provided by Glean to find people. It does not read your private conversations.

  • 03

    Can the AI change someone's job title?

    No. The AI is read-only. It can only search and retrieve information from the directory.

  • 04

    What if the expert isn't in the directory?

    If the person is not in the Glean directory, the AI won't be able to find them. It only knows what is in your company's data.

  • 05

    Can I search for people by their specific projects?

    Yes, as long as that project information is included in the directory data Glean provides.

  • More questions about Glean? See everything the Glean Connector can do

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