• OUTBOUND
  • INBOUND
  • SYNCED
  • HUMAN

How to send outbound messages with your AI

Connect GoHighLevel to your AI client once. After that, your agent handles SMS and email outreach directly through your CRM.

Ask AI about this page

Short answer

How can my AI send SMS and emails through GoHighLevel?

Your agent uses the send_message tool to reach contacts via text or email. It can also pull existing chat history to make sure every message makes sense. You'll see the full results of these actions in your CRM.

Communication outcomes

Where your messages land.

The agent handles the heavy lifting of reaching out to your contacts.

OUTBOUND

Direct contact

The agent sends an SMS or email to a contact. The message hits their phone or inbox immediately.

INBOUND

Context retrieval

Your agent reads recent chat threads. This ensures it knows exactly what was discussed before it replies.

SYNCED

CRM updates

Every message sent by your agent is logged in GoHighLevel. Your contact history stays updated automatically.

HUMAN

Manual takeover

If a conversation needs a personal touch, you step in. The AI handles the routine stuff, but you stay in control.

The workflow

What your AI does when you ask it to reach out.

The agent moves from reading your CRM data to sending the actual message.

  1. Review history

    The agent checks your existing threads to understand the current conversation status.

    list_conversations

  2. Draft content

    Your agent writes the SMS or email based on the contact's needs and your specific instructions.

    list_conversations

  3. Execute send

    The agent pushes the message out to the contact's preferred channel.

    send_message

  4. Log activity

    The agent completes the action, ensuring the message is visible in your CRM.

    send_message

Try it

Copy these to start.

Use these prompts to trigger your first outbound actions.

Starting points

Replace the names in brackets with the actual contact names from your CRM.

GoHighLevel Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_vF8jQ1XKNVdQGm3n6x6ZJjpcQrvim4yTKGL69OO1/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — GoHighLevel capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "gohighlevel-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_vF8jQ1XKNVdQGm3n6x6ZJjpcQrvim4yTKGL69OO1/mcp"
    }
  }
}
Copy into chat04

  • Send an SMS to [Contact Name] letting them know their booking is confirmed.

  • Check the recent conversations with [Contact Name] to see their last question.

  • Email [Contact Name] to follow up on the meeting we had yesterday.

  • Look up the conversation history for [Contact Name] before you send them a text.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect GoHighLevel once, then ask.

Link your account once and your credentials stay encrypted. You can then start messaging through any compatible client.

Connect GoHighLevel to your AI

FAQ

How this task behaves

  • 01

    Can the AI delete contacts in my CRM?

    No. The AI can only send messages and list conversations.

  • 02

    Can the AI create new contacts for me?

    No. This MCP is limited to messaging and reading existing conversation data.

  • 03

    Does the AI send messages on its own?

    No. The AI only sends a message when you specifically tell it to in your chat.

  • 04

    Will my messages show up in GoHighLevel?

    Yes. Every message sent via the agent is recorded in your CRM.

  • 05

    Can the AI change my contact settings?

    No. The AI cannot modify contact details or account settings.

  • More questions about GoHighLevel? See everything the GoHighLevel Connector can do

Connect GoHighLevel to Claude, Cursor, ChatGPT & more