• CONTACTS
  • EXPOSURES
  • DETAILS
  • HUMAN

How to lookup claim contacts and exposures with your AI

Connect Guidewire ClaimCenter to your AI client once. After that, you can pull specific claim data through a simple chat interface.

Ask AI about this page

Short answer

How do I find contacts or exposures for a specific claim?

Your AI client uses Guidewire ClaimCenter tools to pull lists of contacts and exposures directly into your chat. You'll get the specific names, roles, or exposure details you need without digging through the Guidewire UI.

Where every piece of data lands.

Information outcomes

The AI pulls data from Guidewire and presents it in these formats.

CONTACTS

Claimant and vendor lists

The AI identifies everyone tied to a claim. You get a clear list of primary claimants and service providers.

EXPOSURES

Specific claim risks

The AI pulls the specific exposures linked to a claim. This helps you see exactly what is being covered or investigated.

DETAILS

Full claim snapshots

The AI pulls the core data for a specific claim ID. You get the high-level context needed to understand the file.

HUMAN

Manual adjustments

The AI only reads data. You still need to log into Guidewire to change contact info or update exposure status.

The workflow

What your AI does when you ask for claim data.

The AI acts as a bridge between your chat window and your Guidewire instance.

  1. Identify the claim

    The AI looks up the specific claim you are asking about to ensure it has the right context.

    get_claim_details

  2. Pull contact lists

    The AI gathers all people, vendors, and claimants associated with that claim.

    list_claim_contacts

  3. Identify exposures

    The AI scans the claim for any specific exposures or coverage issues listed in the system.

    list_claim_exposures

  4. Summarize findings

    The AI presents the requested contacts or exposures in a readable format in your chat.

    get_claim_details

Try it

Copy these to start.

Use these prompts to get moving immediately.

Starting points

These are examples. Swap out the claim numbers for the ones you actually need to check.

Guidewire ClaimCenter Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_eVg6FXuMHpBEDif0teK7OaAE4kFfymYYQ71w5JMX/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Guidewire ClaimCenter capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "guidewire-claimcenter-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_eVg6FXuMHpBEDif0teK7OaAE4kFfymYYQ71w5JMX/mcp"
    }
  }
}
Copy into chat04

  • Who are the primary contacts for claim 12345?

  • List all exposures tied to claim 67890.

  • Get the details for claim 55443.

  • Show me all vendors listed on claim 99887.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Guidewire ClaimCenter once, then ask.

You only need to link your account once. Your credentials stay encrypted, and you can start asking questions in any MCP-compatible client.

Connect Guidewire ClaimCenter to your AI

FAQ

How this task behaves.

  • 01

    Can the AI update contact information in Guidewire?

    No. The AI can only read contact and exposure data. You must make any changes directly in Guidewire.

  • 02

    Can I delete exposures using the chat?

    No. The tools provided are for looking up information, not for modifying or deleting claim records.

  • 03

    Does the AI see all claims in my system?

    The AI only sees the data for the specific claims you ask it to look up.

  • 04

    Do I need to stay in the chat to see updates?

    No. The AI is a read-only window into your existing Guidewire data.

  • 05

    Can the AI create new claim contacts?

    No. The AI can only list existing contacts using the provided tools.

  • More questions about Guidewire ClaimCenter? The Connector page answers them. See everything the Guidewire ClaimCenter Connector can do

Connect Guidewire ClaimCenter to Claude, Cursor, ChatGPT & more