• PENDING
  • OPEN
  • REVIEW
  • SUMMARY

How to track active claim tasks with your AI

Connect Guidewire ClaimCenter to your agent to turn your chat interface into a real-time claim management dashboard.

Ask AI about this page

Short answer

How can I see my pending claim tasks in chat?

Your agent uses Guidewire ClaimCenter tools to pull your specific task list and all pending activities across your open claims. You'll get a clear view of what needs attention right now without logging into the main system. This breakdown shows how the data moves from your claims to your chat.

Where every task lands.

Organize your workload

The AI categorizes your claim data into actionable views.

PENDING

Immediate tasks

The AI identifies specific activities that require your attention. You get a list of what's due now.

OPEN

Active claims

The agent pulls a list of all currently open claims. This helps you see the full scope of your caseload.

REVIEW

Human oversight

The AI flags complex activities that need your manual review. You decide which items to prioritize or close.

SUMMARY

Activity logs

Get a consolidated view of recent updates. This keeps you informed on claim progress without digging through files.

The workflow

What your AI does when the request arrives.

Your agent acts as a bridge between your chat and Guidewire.

  1. Identify claims

    The agent scans your Guidewire environment to find all active files.

    list_claimcenter_claims

  2. Fetch activities

    The agent looks into those specific claims to find pending tasks and updates.

    list_claim_activities

  3. Filter tasks

    The agent sorts through the raw data to find exactly what you asked for.

    list_claim_activities

  4. Present results

    The agent delivers a clean, readable list of tasks directly in your chat window.

    list_claimcenter_claims

Try it

Copy these to start.

Use these prompts to begin interacting with your claim data.

Starting points

These are basic starting lines. Swap out the claim numbers or activity types to get specific results.

Guidewire ClaimCenter Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_eVg6FXuMHpBEDif0teK7OaAE4kFfymYYQ71w5JMX/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Guidewire ClaimCenter capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "guidewire-claimcenter-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_eVg6FXuMHpBEDif0teK7OaAE4kFfymYYQ71w5JMX/mcp"
    }
  }
}
Copy into chat04

  • Show me all pending activities for my open claims.

  • List all active claims in Guidewire.

  • What are my current tasks for claim #88291?

  • Find all overdue activities across my current claim list.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Guidewire ClaimCenter once, then ask.

One connection gives your agent access to your claim data. Your credentials stay encrypted and secure on our side.

Connect Guidewire ClaimCenter to your AI

FAQ

How this task behaves

  • 01

    Can the AI update or close tasks for me?

    No. The AI can only read and list your tasks and activities. You must log in to Guidewire to change or close them.

  • 02

    Does the AI see all my claims or just some?

    The AI sees whatever claims you have permission to access in Guidewire through the provided tools.

  • 03

    Can the AI delete claim records?

    No. This MCP is read-only. It cannot delete, modify, or create any data in Guidewire.

  • 04

    How often does the task list update?

    The list is live. Every time you ask your agent for an update, it fetches the most recent data from Guidewire.

  • 05

    Can I ask about specific claim details?

    Yes, as long as you ask about activities or claim lists that the tools can retrieve.

  • More questions about Guidewire ClaimCenter? The Connector page answers them. See everything the Guidewire ClaimCenter Connector can do

Connect Guidewire ClaimCenter to Claude, Cursor, ChatGPT & more