• COMPLIANCE
  • ACCURACY
  • AUDIT
  • SPEED

How to manage user data privacy with your AI

Connect Heap to your AI client to handle privacy requests through natural language. You can trigger specific deletions without touching the Heap UI.

Ask AI about this page

Short answer

How can I use AI to handle GDPR or data deletion requests?

You tell your AI which user profile needs to be removed, and it executes the deletion in Heap for you. This turns a manual compliance task into a simple chat command. You'll see exactly how the AI handles these requests below.

Privacy outcomes

Where data requests land.

What happens when you request a data wipe.

COMPLIANCE

GDPR readiness

The AI identifies the specific user data requested for removal. It ensures the deletion command hits the right target in Heap.

ACCURACY

Targeted deletions

Instead of bulk wipes, the AI targets individual profiles. You get confirmation that the specific user is gone.

AUDIT

Human oversight

The AI presents the deletion intent to you first. You decide if the request is valid before any data is actually lost.

SPEED

Instant execution

The AI bypasses manual navigation through Heap settings. It moves from your chat window to the final deletion immediately.

The workflow

What your AI does when the request arrives.

The AI acts as the bridge between your chat interface and Heap's data management layer.

  1. Identify the user

    Your AI parses your message to find the specific user ID or profile details mentioned in the privacy request.

    delete_user_data

  2. Verify the target

    The agent confirms it has located the correct profile in Heap before proceeding with any destructive actions.

    delete_user_data

  3. Execute deletion

    The AI sends the command to Heap to permanently remove the specified user's data.

    delete_user_data

  4. Confirm completion

    The AI reports back that the data has been successfully purged from the system.

    delete_user_data

Try it

Copy these to start.

Use these prompts to trigger data removal in Heap.

Starting points

These are basic ways to start. Swap out the specific user names or IDs with the actual data from your request.

Heap Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_Pn4btlTsBht307lZ93t32Og42XTCaaYQZ5x3ubYE/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Heap capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "heap-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_Pn4btlTsBht307lZ93t32Og42XTCaaYQZ5x3ubYE/mcp"
    }
  }
}
Copy into chat04

  • Delete the user profile for user_id 98765 in Heap.

  • I have a GDPR request. Please remove all data for the user with email customer@example.com.

  • Purge the data associated with the profile 'jdoe_88' in Heap.

  • Remove the user data for the account linked to ID 12345 immediately.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Heap once, then ask.

You only need to link your Heap account once. After that, your AI client handles all the heavy lifting through this MCP.

Connect Heap to your AI

FAQ

How this task behaves

  • 01

    Can the AI delete data without my permission?

    No. The AI will present the deletion request to you in your chat client, and you must confirm the action.

  • 02

    Does the AI delete my entire Heap account?

    No. The tool is specifically designed to delete individual user data, not the entire Heap instance or organization.

  • 03

    Can the AI find users by name?

    Yes, as long as you provide enough identifying information for the AI to match the profile in Heap.

  • 04

    Is the deletion permanent?

    Yes. Once the tool executes the command, the data is removed from Heap and cannot be recovered by the AI.

  • 05

    Can the AI change my Heap subscription settings?

    No. This MCP only has the capability to manage user data through the deletion tool.

  • More questions about Heap? See everything the Heap Connector can do

Connect Heap to Claude, Cursor, ChatGPT & more