• RESOLVED
  • TRIAGE
  • ESCALATION
  • LOGGING

How to lookup customer order history with your AI

Connect Lemon Squeezy to your AI client to turn chat into a support desk. You'll get instant access to transaction data without leaving your conversation.

Ask AI about this page

Short answer

How can I see what a customer bought?

Your AI uses Lemon Squeezy tools to pull specific order details or subscription statuses based on a customer's email or ID. You'll get the exact purchase history and billing status needed to answer support tickets.

Where your data lands.

The outcomes of your request.

The AI processes your query and delivers one of these results.

RESOLVED

Instant answers

The AI pulls specific order or subscription data to answer a customer's question immediately.

TRIAGE

Customer identification

The AI finds the right customer profile from your list to ensure you're looking at the right account.

ESCALATION

Human intervention

If the data shows a complex billing issue or a failed payment, the AI flags it for you to handle manually.

LOGGING

Audit trail

The AI keeps a record of the transaction details it found so you can reference them later in the chat.

The workflow

What your AI does when the request arrives.

The AI acts as a bridge between your chat window and your Lemon Squeezy store.

  1. Find the customer

    The AI searches your store to find the specific person making the inquiry.

    list_customers

  2. Pull order details

    Once the customer is identified, the AI grabs the specific transaction info you asked for.

    get_order

  3. Check subscription status

    The AI verifies if the customer has an active plan or a recurring billing issue.

    get_subscription

  4. Summarize findings

    The AI presents the order history or subscription status in plain text for you to use.

    get_orderget_subscription

Try it

Copy these to start.

Use these prompts to trigger the Lemon Squeezy tools.

Starting points

Swap out the bracketed info with the actual email or order ID from your customer.

Lemon Squeezy Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_JWrWM4tc4FaznsLlGw1D3nmWi3jBPXy3JnnVhsv3/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Lemon Squeezy capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "lemon-squeezy-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_JWrWM4tc4FaznsLlGw1D3nmWi3jBPXy3JnnVhsv3/mcp"
    }
  }
}
Copy into chat04

  • Find the customer with the email [email address] and tell me what they last bought.

  • Get the details for order [order ID] so I can check the shipping status.

  • Check the subscription status for [customer email] to see if their plan is active.

  • List all customers so I can find the one who just messaged me about a refund.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Lemon Squeezy once, then ask.

One connection gives your AI access to your store data. Your credentials stay encrypted and secure.

Connect Lemon Squeezy to your AI

FAQ

How this task behaves.

  • 01

    Can the AI issue a refund for me?

    No. The AI can only read order and subscription data. You must handle refunds manually in your Lemon Squeezy dashboard.

  • 02

    Can the AI change a customer's subscription plan?

    No. The AI can check the current status of a subscription, but it cannot modify plans or billing details.

  • 03

    How does the AI find the right order?

    The AI uses the order ID or customer email you provide to pull the specific record from your account.

  • 04

    Does the AI see my full credit card details?

    No. The AI only accesses the transaction and subscription data provided by the Lemon Squeezy tools.

  • 05

    Can I ask for a list of all my customers?

    Yes. You can ask the AI to list your customers so you can identify specific accounts.

  • More questions about Lemon Squeezy? See everything the Lemon Squeezy Connector can do

Connect Lemon Squeezy to Claude, Cursor, ChatGPT & more