• DATA
  • LOGISTICS
  • CONTACT
  • HUMAN

How to lookup order details with your AI

Connect your AI to Mercado Livre once. After that, you can pull real-time sales and shipping data through a simple chat interface.

Ask AI about this page

Short answer

How can I find order and shipping info with my AI?

You can ask your AI to find specific orders, check buyer details, or track shipping status. It uses your connection to Mercado Livre to pull these specifics instantly. You'll see exactly how it handles these requests below.

The results you get.

Where your data lands.

The AI processes your requests and organizes the information into these categories.

DATA

Order specifics

The AI pulls exact sales data, including item lists and prices. You get the raw facts needed to answer buyer questions.

LOGISTICS

Shipping updates

It fetches current tracking and delivery status. This helps you tell customers exactly where their package is.

CONTACT

Buyer information

The AI retrieves buyer details associated with specific sales. You can use this to verify identities or contact info.

HUMAN

Manual intervention

If an order is stuck or a buyer is angry, the AI flags the issue. You step in to handle the actual conversation or dispute.

The workflow

What your AI does when the request arrives.

The AI acts as a bridge between your chat window and your Mercado Livre account.

  1. Find the sale

    The AI looks through your transaction history to find the specific order you're asking about.

    search_orders

  2. Pull order facts

    Once the order is identified, the AI grabs the full details like price, items, and buyer info.

    get_order

  3. Check delivery

    The AI looks up the current logistics status to see if a package is out for delivery or delayed.

    get_shipping_info

  4. Summarize results

    The AI presents the gathered data in a clear format so you can answer the user immediately.

    get_order

Try it

Copy these to start.

Use these prompts to test the connection.

Starting points

Replace the bracketed text with your actual order numbers or buyer names.

Mercado Livre Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_OMp7BvyK1pjk98GfpDEuDNnOygJ3weBdJXFEMJix/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Mercado Livre capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "mercado-livre-orders-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_OMp7BvyK1pjk98GfpDEuDNnOygJ3weBdJXFEMJix/mcp"
    }
  }
}
Copy into chat04

  • Find the details for order #123456789.

  • What is the shipping status for the last order from user 'JohnDoe'?

  • Search for all orders placed in the last 24 hours.

  • Get the shipping info for order #987654321.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Mercado Livre Orders once, then ask.

Just click the link to connect your account. Your login stays encrypted and secure on our end. You can find the full list of what this can do on the Connector page.

Connect Mercado Livre Orders to your AI

FAQ

How this task behaves.

  • 01

    Can the AI change order statuses?

    No. The AI can only read data. You must log in to Mercado Livre to change an order status or cancel a sale.

  • 02

    Can the AI refund a buyer?

    No. The AI has no tools to process payments or issue refunds. Those actions remain with you.

  • 03

    How does it find specific orders?

    It uses the search tool to scan your history for order IDs, buyer names, or specific dates.

  • 04

    Does it see my password?

    No. Your credentials are encrypted and handled by Vinkius. The AI only sees the data the tools provide.

  • 05

    Can it send messages to buyers?

    No. This MCP is for retrieving information. It cannot send messages through the Mercado Livre platform.

  • More questions about Mercado Livre Orders? The Connector page answers them. See everything the Mercado Livre Orders Connector can do

Connect Mercado Livre to Claude, Cursor, ChatGPT & more