• SENT
  • DRAFT
  • ERROR
  • HUMAN

How to send omnichannel messages with your AI

Connect MessageFlow to your AI client once. After that, you just tell your agent which template to use and where to send it.

Ask AI about this page

Short answer

How can I send SMS, WhatsApp, or email through my AI?

You tell your AI which template to use and which contact to reach. It then picks the right channel and sends the message for you. You'll see how the AI handles template selection and delivery below.

Message delivery outcomes

Where your messages land

What happens after you give the command.

SENT

Message delivered

The AI successfully triggers the specific channel you requested. You get confirmation that the text or email is on its way.

DRAFT

Review required

If the AI isn't sure which template fits, it will ask you to pick one. This keeps you in control of the actual wording.

ERROR

Delivery failure

If a phone number is invalid or a template is missing, the AI reports the specific error. You can then fix the data and try again.

HUMAN

Manual intervention

If you need to change a template or add a new channel, you'll need to handle that outside the chat. The AI only uses what is already saved.

The workflow

What your AI does when you request a message.

The AI handles the lookup and the sending so you don't have to switch apps.

  1. Find templates

    The AI looks through your saved message library to find the right wording for the task.

    list_templates

  2. Select content

    Once it finds a match, the AI pulls the specific details of that template to prepare the message.

    get_template

  3. Route to channel

    The AI identifies if you want to use a phone number or an email address.

    send_generic_message

  4. Execute delivery

    The AI sends the final message through the chosen communication path.

    send_smssend_whatsappsend_email

Try it

Copy these to start.

Use these prompts to trigger your first message.

Starting points

These are basic starting lines. Swap out the bracketed info for your actual contact details or template names.

MessageFlow Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_eYd5XGfMDQpTU1OA9Khw3gYV4dut6YArW37UYrUp/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — MessageFlow capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "messageflow-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_eYd5XGfMDQpTU1OA9Khw3gYV4dut6YArW37UYrUp/mcp"
    }
  }
}
Copy into chat04

  • Send the 'Welcome' template to +15550102030 via WhatsApp.

  • Use the 'Monthly Update' template to email customer@example.com.

  • Send an SMS to 5551234567 using the 'Alert' template.

  • List my available templates so I can see what to send.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect MessageFlow once, then ask.

Click the link to connect. Your credentials stay encrypted and secure. You can find the full list of available tools on the main Connector page.

Connect MessageFlow to your AI

FAQ

Common questions

  • 01

    Can the AI create new message templates?

    No. The AI can only use templates that you have already saved in the system.

  • 02

    Can I ask the AI to send a message without a template?

    No. The AI relies on pre-saved templates to ensure the messaging is consistent.

  • 03

    Does the AI decide which channel to use?

    You should specify the channel, like SMS or WhatsApp, in your prompt to ensure it goes to the right place.

  • 04

    Can the AI read my private emails?

    No. The AI can only send emails using the tools provided; it cannot read your inbox.

  • 05

    How do I know if a message actually sent?

    The AI will tell you immediately if the tool successfully executed the send command.

  • More questions about MessageFlow? The Connector page answers them. See everything the MessageFlow Connector can do

Connect MessageFlow to Claude, Cursor, ChatGPT & more