• DISCREPANCIES
  • HISTORY
  • RECONCILIATION
  • HUMAN ACTION

How to audit guest billing and payments with your AI

Connect Mews to your AI client to run financial checks without digging through manual reports. You get direct access to guest folios and payment logs through chat.

Ask AI about this page

Short answer

How can I audit guest billing and payments with my AI?

Your AI pulls real-time data from Mews to compare guest folios against actual payments received. You can identify unpaid balances or missing transactions by asking specific questions about guest accounts. This process uncovers discrepancies in your financial records immediately.

Audit outcomes

Where your audit data lands.

The AI organizes the information it finds into these specific categories.

DISCREPANCIES

Unpaid guest balances

The AI identifies guests with open folios that don't match expected payments. You get a list of accounts that need immediate attention.

HISTORY

Payment logs

The AI pulls a chronological list of all transactions for a specific stay. This helps you verify that every credit card charge was processed correctly.

RECONCILIATION

Folio accuracy

The AI compares individual line items on a bill against the total amount paid. You can see exactly which charges are missing or overpaid.

HUMAN ACTION

Manual corrections

The AI identifies the errors but cannot change the data in Mews. You must log in to Mews to fix any incorrect charges or apply missing payments.

The workflow

What your AI does when the data arrives.

The AI acts as a bridge between your questions and the Mews database.

  1. Fetch guest records

    The AI looks up the specific billing details for any guest or reservation you name.

    list_bills

  2. Retrieve transaction logs

    The AI pulls the history of all payments made against a folio to check for completeness.

    list_payments

  3. Identify mismatches

    The AI compares the total amount billed against the total payments received to find gaps.

    list_billslist_payments

  4. Summarize findings

    The AI presents a clean list of outstanding balances or payment errors for your review.

    list_payments

Try it

Copy these to start.

Use these prompts to begin your audit.

Starting points

Swap the bracketed info for real guest names or reservation numbers from your Mews account.

Mews Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_xJjNYCQ6VYZbpqwTjgSK7QBNs5wKbCGmu16bsC8p/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Mews capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "mews-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_xJjNYCQ6VYZbpqwTjgSK7QBNs5wKbCGmu16bsC8p/mcp"
    }
  }
}
Copy into chat04

  • Show me all outstanding bills for guest [Name].

  • List all payments made for reservation [Number].

  • Are there any unpaid balances for guests staying this week?

  • Compare the total amount billed to the total payments received for [Guest Name].

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Mews once, then ask.

Just link your Mews account through Vinkius. Your credentials stay encrypted, and you can start asking questions in your preferred AI client immediately.

Connect Mews to your AI

FAQ

How this task behaves.

  • 01

    Can the AI fix a billing error in Mews?

    No. The AI can only read and report on the data. You have to manually correct any errors within the Mews interface.

  • 02

    Can the AI delete a payment record?

    No. This MCP only has permission to list bills and payments. It cannot modify or delete any financial data.

  • 03

    Does the AI see my Mews login password?

    No. Vinkius manages the connection securely so your sensitive login details are never exposed to the AI.

  • 04

    Can I audit payments from last year?

    Yes, as long as the payment history is still accessible in your Mews account for the AI to retrieve.

  • 05

    How does the AI know if a guest hasn't paid?

    The AI compares the total amount on the bill against the list of successful payments to find the difference.

  • More questions about Mews? See everything the Mews Connector can do

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