• PROFILE
  • HISTORY
  • SEARCH
  • HUMAN

How to check guest preferences and history with your AI

Connect Mews to your AI client once. After that, you can pull specific guest data instantly through your chat interface.

Ask AI about this page

Short answer

How can I see guest history and preferences in my AI?

Your AI uses the Mews connector to look up specific guest profiles or search for guests by name. You'll get access to loyalty tiers, past stay information, and specific preferences to help you personalize every interaction. Here is how the data flows.

The outcomes

What you get from your AI

The AI pulls data from Mews and presents it in your chat.

PROFILE

Complete guest profiles

The AI uses get_guest to pull specific details like contact info and loyalty status. You get a clear summary of who the guest is.

HISTORY

Past stay details

Your agent looks up previous visits and stay patterns. This helps you anticipate what a returning guest might need.

SEARCH

Quick guest lookups

Use search_guests to find people in your database by name or other identifiers. It's a fast way to find the right profile.

HUMAN

Manual service decisions

The AI provides the data, but you decide how to act on it. You handle the actual guest interaction and service execution.

The workflow

What your AI does when you ask for guest info.

The AI acts as a bridge between your chat and your Mews database.

  1. Identify the guest

    The AI starts by finding the correct person in your Mews system using the name or details you provide.

    search_guests

  2. Pull the profile

    Once the guest is identified, the AI pulls their full profile including loyalty tier and contact info.

    get_guest

  3. Analyze history

    The AI reviews previous stays and recorded preferences to find patterns.

    get_guest

  4. Present findings

    Your agent summarizes the relevant history and preferences in your chat window.

    get_guestsearch_guests

Try it

Copy these to start.

Use these prompts to begin interacting with your Mews data.

Starting points

Swap out the names and details in these prompts to match your specific guests.

Mews Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_xJjNYCQ6VYZbpqwTjgSK7QBNs5wKbCGmu16bsC8p/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Mews capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "mews-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_xJjNYCQ6VYZbpqwTjgSK7QBNs5wKbCGmu16bsC8p/mcp"
    }
  }
}
Copy into chat04

  • Search for a guest named John Doe in Mews.

  • Get the profile and loyalty tier for guest ID 12345.

  • What are the recent stay details for the guest with email jane.smith@example.com?

  • Find all guests in Mews who have stayed with us before.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Mews once, then ask.

You only need to link your Mews account once. Your credentials stay encrypted, and you can immediately start asking questions in your preferred AI client.

Connect Mews to your AI

FAQ

How this task behaves

  • 01

    Can the AI update guest preferences in Mews?

    No. The current tools only allow the AI to retrieve and search for guest data. You must update preferences directly in Mews.

  • 02

    Can I search for guests by their room number?

    No. The search capability is limited to the parameters supported by the search_guests tool, such as name or email.

  • 03

    Does the AI see all my guest data?

    The AI only accesses the specific guest data it needs to answer your specific question via the Mews tools.

  • 04

    Can the AI book a new stay for a guest?

    No. This connector is for retrieving guest profiles and history, not for creating new bookings or reservations.

  • 05

    How does the AI find the right guest if I only have a partial name?

    The AI uses the search_guests tool to scan your Mews database for matches based on the information you provide.

  • More questions about Mews? See everything the Mews Connector can do

Connect Mews to Claude, Cursor, ChatGPT & more