• DATA
  • ITEMS
  • LISTS
  • HUMAN

How to track retail order status with your AI

Connect NCR Voyix to your AI client once. After that, you can ask for any order detail or item list without logging into the NCR Voyix portal.

Ask AI about this page

Short answer

How can I check order details with my AI?

Your AI uses NCR Voyix to look up specific orders or list recent ones. You get the exact line items and status updates directly in your chat. This replaces manual searches in the retail portal.

The outcomes

What your AI delivers

The AI handles the data retrieval so you can focus on the response.

DATA

Instant order lookups

The AI pulls specific order IDs and their current status. You get the facts without navigating menus.

ITEMS

Detailed line items

Ask for the specific products inside an order. The AI retrieves the exact list of items for you.

LISTS

Order history summaries

Get a list of recent orders to see what's moving. The AI scans the system to find what you need.

HUMAN

Manual adjustments

The AI only reads data. You still need to log into the NCR Voyix portal to change or cancel orders.

The workflow

What your AI does when you ask for an order.

The AI acts as a bridge between your chat and the NCR Voyix database.

  1. Find the order

    The AI searches for the specific order you mentioned or looks for recent transactions.

    list_orders

  2. Get the specifics

    Once the order is identified, the AI pulls the full details for that specific ID.

    get_order

  3. Extract line items

    The AI parses the order data to show you exactly what was purchased.

    get_order

  4. Report status

    The AI summarizes whether the order is pending, completed, or shipped.

    get_order

Try it

Copy these to start.

Use these prompts to test the connection.

Starting points

Swap the bracketed info for your actual order numbers or dates.

NCR Voyix Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_qRMgnk8Casd9cZqDShvAisnbdxN8oIza5oCPDw0r/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — NCR Voyix capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "ncr-voyix-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_qRMgnk8Casd9cZqDShvAisnbdxN8oIza5oCPDw0r/mcp"
    }
  }
}
Copy into chat04

  • List my recent orders from NCR Voyix.

  • What is the status of order #88291?

  • Show me the line items for order #4452.

  • Find all orders placed yesterday in the system.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect NCR Voyix once, then ask.

One click connects the MCP to your client. Your credentials stay encrypted and secure on our side.

Connect NCR Voyix to your AI

FAQ

How this task behaves

  • 01

    Can my AI cancel an order?

    No. The current tools only allow the AI to read and list order data.

  • 02

    Can I change the shipping address through the AI?

    No. You must use the NCR Voyix portal for any data modifications.

  • 03

    Does the AI see all my retail data?

    The AI only accesses the specific order information requested through the provided tools.

  • 04

    Can I search for orders by customer name?

    The AI can search based on the parameters supported by the list and get tools.

  • 05

    Do I need to stay logged into NCR Voyix?

    No. Once connected, the AI handles the data retrieval independently.

  • More questions about NCR Voyix? The Connector page answers them. See everything the NCR Voyix Connector can do

Connect NCR Voyix to Claude, Cursor, ChatGPT & more