• ACTIVE
  • STATUS
  • HEALTH
  • HUMAN

How to track alerts and SLOs with your AI

Connect New Relic to your agent to pull live telemetry data. You can check on system health and active issues without leaving your chat window.

Ask AI about this page

Short answer

How can I monitor my services using AI?

Your agent pulls live data from New Relic to show you active alerts and current service level performance. You'll get a clear view of your system status through the following breakdown.

Monitoring outcomes

Where your data lands.

Your agent organizes New Relic telemetry into actionable updates.

ACTIVE

Live alert lists

The agent finds every open issue currently firing. You get a direct list of what's broken right now.

STATUS

SLO performance

Ask about your service levels to see if you're hitting targets. The agent pulls the latest numbers from your objectives.

HEALTH

Service summaries

Get a high-level view of how your services are behaving. The agent aggregates data to show the state of your environment.

HUMAN

Manual triage

The AI identifies the problems, but you decide how to fix them. You'll need to use your dashboard to resolve incidents.

The workflow

What your AI does when the data arrives.

The agent acts as a bridge between your chat window and your New Relic telemetry.

  1. Identify issues

    The agent scans your New Relic account to find any active alerts that need attention.

    list_alerts

  2. Check objectives

    It compares your current service performance against your set service level objectives.

    list_service_levels

  3. Summarize status

    The agent combines alert data and SLO status to give you a single view of system health.

    list_alertslist_service_levels

  4. Flag deviations

    If an SLO is at risk, the agent highlights the specific service level that is failing.

    list_service_levels

Try it

Copy these to start.

Use these prompts to begin interacting with your New Relic data.

Starting points

These are opening lines. Swap out the service names for your specific ones.

New Relic Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_Rk3fKfy2EBc5U3UTb8bGKnyj2pxBgzOIOazg0CbK/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — New Relic capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "new-relic-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_Rk3fKfy2EBc5U3UTb8bGKnyj2pxBgzOIOazg0CbK/mcp"
    }
  }
}
Copy into chat04

  • What are my current active alerts in New Relic?

  • Show me the status of my service levels for the checkout service.

  • Are any of my SLOs currently being violated?

  • List all active alerts for the production environment.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect New Relic once, then ask.

One click connects your account. Your credentials stay encrypted on our side, and the full walkthrough lives on the Connector page.

Connect New Relic to your AI

FAQ

How this task behaves

  • 01

    Can the AI resolve alerts for me?

    No. The AI can only list and read alert data. You must manually resolve issues in New Relic.

  • 02

    Can the AI create new SLOs?

    No. The agent can only list existing service levels. It cannot create or modify your New Relic configurations.

  • 03

    Does the AI see all my New Relic data?

    The AI only sees the data it can access through the specific tools provided, like alerts and service levels.

  • 04

    Can I ask about specific alert severities?

    Yes. You can ask the agent to filter or list alerts based on their current status or severity.

  • 05

    Will this work with any AI client?

    Yes, as long as you are using an MCP-compatible client like Claude, Cursor, or Windsurf.

  • More questions about New Relic? See everything the New Relic Connector can do

Connect New Relic to Claude, Cursor, ChatGPT & more