• TRIAGED
  • FOUND
  • DRAFTED
  • HUMAN

How to triage and draft emails with your AI

Connect Nylas to your AI client once. From there, your agent handles the heavy lifting of sorting through your inbox and preparing responses.

Ask AI about this page

Short answer

How can I use AI to manage my email triage and drafting?

Your AI uses Nylas to scan your messages and folders to find exactly what you need. It then prepares replies in your drafts folder so you only have to hit send. You get a clean inbox and ready-to-go responses.

Where your emails land.

Email outcomes.

The AI organizes your communication into these four states.

TRIAGED

Sorted inbox

The AI uses list_folders to group messages. You'll find everything organized exactly where you expect it.

FOUND

Targeted threads

The AI uses list_messages to pull specific conversations. No more digging through hundreds of unread lines.

DRAFTED

Ready to send

The AI uses list_drafts to show you prepared replies. You just check the work and finalize it.

HUMAN

Needs your eyes

Sensitive or complex messages stay in your inbox. The AI flags these for you to handle personally.

The workflow

What your AI does when an email arrives.

The AI acts as a filter between your inbox and your sent folder.

  1. Scan your folders

    The AI looks through your directory to understand your inbox structure.

    list_folders
  2. Locate specific messages

    It pulls the relevant threads or unread messages you asked about.

    list_messages
  3. Prepare a response

    The AI writes a reply and saves it as a draft for your review.

    list_drafts
  4. Finalize the reply

    Once you approve the text, the AI sends the message out.

    send_message

Try it

Copy these to start.

Use these prompts to kick off the process.

Starting points

Swap out the bracketed text for your actual folder names or contact names.

Nylas Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_l2cLmHr7p5JqMItRkLAJ4ErwAPPE6JvtGjRzTu7G/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Nylas capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "nylas-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_l2cLmHr7p5JqMItRkLAJ4ErwAPPE6JvtGjRzTu7G/mcp"
    }
  }
}
Copy into chat04
  • List all my unread messages in my Inbox folder.

  • Find the last email thread from Sarah Jenkins and summarize it.

  • Draft a polite reply to the latest message in my Work folder.

  • Check my drafts folder for any replies I started yesterday.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Nylas once, then ask.

Click the link to connect your account. Your credentials stay encrypted and are never shared with the AI client, and you can immediately start chatting with your agent about your mail.

Connect Nylas to your AI

FAQ

How the email triage works

  • 01

    Can the AI send emails without me seeing them?

    No. The AI only uses the tool to send messages you have explicitly instructed it to send after drafting.

  • 02

    Will the AI delete my old emails?

    No. There is no tool available to delete messages, so your existing mail remains untouched.

  • 03

    Can it organize my emails into new folders?

    No. The AI can list existing folders, but it cannot create or rename them.

  • 04

    Does it have access to my password?

    No. Your login stays encrypted and is never shared with the AI client.

  • 05

    Can it read my attachments?

    The AI reads the message content provided by the tool, but it does not independently browse your local files.

  • More questions about Nylas? See everything the Nylas Connector can do

Connect Nylas to Claude, Cursor, ChatGPT & more