• DATA
  • SEARCH
  • CONTEXT
  • HUMAN

How to lookup customer contact info with your AI

Connect your Odoo eCommerce store to your AI client once. After that, you can pull buyer details directly into your conversation.

Ask AI about this page

Short answer

How can I get customer contact details from Odoo using AI?

Your AI uses the Odoo eCommerce connector to query your shop's database for specific buyer records. You'll get names, emails, and phone numbers without leaving your chat interface. Here is what you get.

The results

Where the data lands

What happens when you ask for customer data.

DATA

Instant contact details

The AI pulls the specific name, email, and phone number you asked for. You get the raw info immediately.

SEARCH

Customer list access

The AI can scan your shop's customer base to find specific people. This helps you identify buyers by name or ID.

CONTEXT

Better chat responses

The AI uses the retrieved contact info to personalize its replies. It knows exactly who it is talking to.

HUMAN

Manual follow up

The AI provides the data, but you decide if you need to call or email the customer yourself. It won't contact them without your command.

The workflow

What your AI does when you ask for a customer.

The AI handles the database heavy lifting so you don't have to log into Odoo manually.

  1. Identify the request

    Your AI analyzes your message to see if you are looking for a specific buyer or a list of people.

    odoo_list_shop_customers

  2. Query the database

    The AI reaches into your Odoo eCommerce store to find the matching customer records.

    odoo_list_shop_customers

  3. Extract contact details

    The AI pulls the specific email addresses, phone numbers, and names from the retrieved data.

    odoo_list_shop_customers

  4. Present the info

    The AI displays the contact information in your chat window for you to use.

    odoo_list_shop_customers

Try it

Copy these to start.

Use these prompts to trigger a lookup in your Odoo store.

Starting points

Swap out the bracketed names for actual customer names or specific order details from your shop.

Odoo Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_JhDASVu0tVvHQUIpMuO6sBJ3HZZ3PUR5K7sMNyQX/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Odoo capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "odoo-ecommerce-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_JhDASVu0tVvHQUIpMuO6sBJ3HZZ3PUR5K7sMNyQX/mcp"
    }
  }
}
Copy into chat04

  • Find the email and phone number for the customer named Alex Rivera.

  • List all customers in my Odoo shop so I can see who has ordered recently.

  • What is the contact information for the customer associated with order #5502?

  • Get the phone number for the buyer in my Odoo database named Sarah Jenkins.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Odoo eCommerce once, then ask.

Just link your account once. Your login credentials stay encrypted, and you can immediately start asking your AI for customer data.

Connect Odoo eCommerce to your AI

FAQ

How this task behaves

  • 01

    Can the AI change customer information in Odoo?

    No. This connector only allows the AI to read and list customer data. It cannot edit or delete records in your database.

  • 02

    Will the AI email my customers automatically?

    No. The AI only retrieves the contact info for you. It does not have the capability to send emails or messages to your customers.

  • 03

    Can I search for customers by their email address?

    Yes, you can ask the AI to find a specific customer using the email address you provide.

  • 04

    Does the AI see my Odoo password?

    No. Your credentials are encrypted and handled securely so the AI can only use the specific tools provided.

  • 05

    Can I get a list of all my customers?

    Yes, the AI can pull a list of your shop's customers using the available tools.

  • More questions about Odoo eCommerce? The Connector page answers them. See everything the Odoo eCommerce Connector can do

Connect Odoo to Claude, Cursor, ChatGPT & more