• THEMES
  • TRENDS
  • ACTION
  • HUMAN

How to summarize event Q&A logs with your AI

Connect your agent to ON24 once. From there, it handles the heavy lifting of parsing through session logs to find what your audience actually cares about.

Ask AI about this page

Short answer

How can I use AI to summarize my ON24 event Q&A?

Your agent uses the get_event_qa_log tool to pull the full list of questions from a specific session. It then groups these into themes and identifies the most frequent inquiries. You get a structured breakdown of audience sentiment and topics.

The results.

Where your insights land.

The AI organizes the raw log data into these specific outcomes.

THEMES

Topic clusters

The agent groups similar questions together. You'll see which subjects dominated the conversation.

TRENDS

Audience interest

It identifies recurring questions. This shows you exactly what the audience is struggling with or curious about.

ACTION

Unanswered questions

The agent flags questions that didn't get a response. You can use this to follow up with attendees later.

HUMAN

Manual review

The AI highlights complex or sensitive questions. You decide if these need a personal response from a subject matter expert.

The workflow

What your AI does when the log arrives.

The agent takes over the tedious task of reading through hundreds of chat lines.

  1. Fetch the logs

    The agent pulls the raw question and answer data directly from your ON24 event session.

    get_event_qa_log

  2. Identify patterns

    It scans the text to find repeating words and concepts across the entire log.

    get_event_qa_log

  3. Categorize inquiries

    The agent sorts the questions into logical buckets like technical issues, pricing, or feature requests.

    get_event_qa_log

  4. Draft summaries

    It writes a concise report of the most important takeaways from the session.

    get_event_qa_log

Try it

Copy these to start.

Use these prompts once you've connected your ON24 Virtual Events MCP.

Starting points

These are just ways to kick things off. Swap out the event names or specific topics to match your session.

ON24 Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_qu9bvC6b2CzXbBBb3pFTlY6vKgsP3QdOMZpYlmSG/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — ON24 capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "on24-virtual-events-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_qu9bvC6b2CzXbBBb3pFTlY6vKgsP3QdOMZpYlmSG/mcp"
    }
  }
}
Copy into chat04

  • Get the Q&A log for the 'Product Launch' event and tell me the top three themes.

  • Summarize the questions from the last ON24 session and list any that were left unanswered.

  • Look at the Q&A logs for the 'Annual Webinar' and group the questions by technical vs. general interest.

  • Read the question logs from my recent event and draft a follow-up email addressing the most common concerns.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect ON24 Virtual Events once, then ask.

Just click the link to connect your account. Your login credentials stay encrypted and secure on our end. Once connected, you can immediately start asking your agent questions about your event data.

Connect ON24 Virtual Events to your AI

FAQ

How this task behaves.

  • 01

    Can the AI delete questions from my ON24 logs?

    No. The agent can only read the logs using the get_event_qa_log tool. It cannot modify or delete any data in your ON24 account.

  • 02

    Does the AI automatically post answers back to the live event?

    No. The agent only analyzes the data. You must manually post any responses to your ON24 event interface.

  • 03

    Can I summarize logs from multiple events at once?

    Yes, if you provide the specific event details for each session, your agent can process them one after another.

  • 04

    What happens if a question is vague?

    The agent will attempt to group it with similar vague questions, but it won't guess the intent if there isn't enough context in the log.

  • 05

    Do I need to export a CSV first?

    No. The agent pulls the data directly through the connector.

  • More questions about ON24 Virtual Events? The Connector page answers them. See everything the ON24 Virtual Events Connector can do

Connect ON24 to Claude, Cursor, ChatGPT & more