• EVENT
  • DATA
  • FLOW
  • HUMAN

How to trigger custom user activities with your AI

Connect Ortto to your AI client once. From then on, you can instruct your agent to fire off specific events that kick off your automated customer journeys.

Ask AI about this page

Short answer

How can I trigger Ortto events using my AI?

You tell your agent to perform a custom activity, which sends a specific event trigger directly into Ortto. This lets you launch automated workflows based on the conversations or tasks you handle. You'll see how the data maps to your Ortto workflows below.

Where your triggers land.

The outcomes of your triggers.

Every time your AI fires an event, it hits Ortto with specific data points.

EVENT

New activity triggers

The AI sends a custom event. This immediately enters your Ortto event stream.

DATA

Mapped user attributes

The AI attaches relevant user details to the event. This keeps your Ortto segments accurate.

FLOW

Automated journeys start

Ortto sees the new activity and kicks off any pre-configured automation or email sequences.

HUMAN

Manual follow-up needed

If the AI identifies a high-value event that needs a person, you'll need to step in to handle the next steps.

The workflow

What your AI does when an event is triggered.

The AI handles the data transmission so you don't have to manually log events in Ortto.

  1. Identify the event

    Your agent determines that a specific user action warrants a notification in Ortto.

    create_activity

  2. Package the data

    The AI gathers the necessary user identifiers and custom properties for the event.

    create_activity

  3. Execute the trigger

    The AI sends the command to Ortto to register the activity immediately.

    create_activity

  4. Confirm completion

    Your AI client confirms the activity was successfully sent to your Ortto account.

    create_activity

Try it

Copy these to start.

Use these prompts to get your AI moving with Ortto.

Starting points

These are opening lines. Swap the bracketed text with your actual user names or event types.

Ortto Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_HYa8FMkIAAkdlIKM7bbRhkJ2vbsap1c1066kAdVt/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Ortto capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "ortto-formerly-autopilot-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_HYa8FMkIAAkdlIKM7bbRhkJ2vbsap1c1066kAdVt/mcp"
    }
  }
}
Copy into chat04

  • Trigger an Ortto activity for user [Name] saying they completed a purchase.

  • Send a custom event to Ortto for [Email Address] indicating they signed up for the trial.

  • Log a 'feature_used' activity in Ortto for the user [User ID].

  • Tell Ortto that [Name] just reached their usage limit so we can start the renewal journey.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Ortto once, then ask.

Just click the link to connect your account. Your credentials stay encrypted, and you can start using the tools in any MCP-compatible client immediately.

Connect Ortto to your AI

FAQ

How this task behaves.

  • 01

    Can the AI create new users in Ortto?

    No. The AI can only trigger activities for existing users that it can identify.

  • 02

    Will the AI delete any of my Ortto data?

    No. The AI only has the ability to create activities; it cannot delete or modify existing records.

  • 03

    Does the AI decide which automation runs in Ortto?

    No. The AI triggers the event, but you define the automation logic and workflows inside Ortto.

  • 04

    Can I send custom properties with the activity?

    Yes. You can instruct the AI to include specific details in the activity payload.

  • 05

    How do I know if the event actually sent?

    Your AI client will tell you if the tool execution was successful.

  • More questions about Ortto? The Connector page answers them. See everything the Ortto Connector can do

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