• DATA
  • AUDIO
  • ANALYSIS
  • HUMAN

How to audit call and message logs with your AI

Connect Plivo to your AI client once. After that, you can query your entire communication history using natural language.

Ask AI about this page

Short answer

How can I audit my Plivo logs with AI?

Your AI accesses your Plivo account to pull call details, message threads, and audio files. You can then ask it to find specific timestamps, summarize conversations, or locate specific recordings.

Audit outcomes

Where your data lands.

What you get after your AI scans your logs.

DATA

Complete log history

The AI pulls all call and message metadata. You get a clear view of who contacted you and when.

AUDIO

Recording access

The AI finds specific audio files from your calls. You can request the exact recording needed for a review.

ANALYSIS

Pattern detection

The AI looks through message history to find trends. It identifies recurring numbers or specific text patterns.

HUMAN

Manual review

The AI flags suspicious activity or missing data. You decide which specific logs require a human deep dive.

The workflow

What your AI does when the request arrives.

The AI uses specific Plivo tools to fetch the data you ask for.

  1. Fetch call lists

    The AI scans your account to find recent or specific call events.

    list_calls

  2. Get call specifics

    It pulls deep metadata for a single call to see exact durations or status.

    get_call_details

  3. Retrieve messages

    The AI pulls your SMS or messaging history to check content and delivery.

    list_messages

  4. Access audio

    It finds and provides the specific audio files associated with your calls.

    list_recordingsget_recording

Try it

Copy these to start.

Use these prompts to begin your audit.

Starting points

Swap the bracketed info for your actual phone numbers or dates.

Plivo Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_kH9Z1c3fIhxmENlYAzwF8XErBl0zsQwwLe0X9hXK/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Plivo capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "plivo-extended-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_kH9Z1c3fIhxmENlYAzwF8XErBl0zsQwwLe0X9hXK/mcp"
    }
  }
}
Copy into chat04

  • List all calls from the last 24 hours.

  • Find the message history for the number +15550102.

  • Get the recording for the call that happened yesterday afternoon.

  • Show me all messages sent to my main business number today.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Plivo once, then ask.

Just enter your credentials once. Your login stays encrypted, and you can immediately start asking questions about your logs.

Connect Plivo to your AI

FAQ

Common questions

  • 01

    Can the AI delete my call logs?

    No. The AI only has tools to read and retrieve data. It cannot delete or modify any records in your Plivo account.

  • 02

    Can the AI send new SMS messages?

    No. This specific setup is for auditing and retrieving existing logs, not for sending outbound communications.

  • 03

    Does the AI see my full call recordings?

    Yes, if you ask it to retrieve a recording, it uses the tools to find and provide access to that specific file.

  • 04

    Can I search for specific words in my messages?

    Yes. Once the AI pulls the message history, you can ask it to find specific keywords or phrases within those logs.

  • 05

    How does the AI know which call I'm talking about?

    You provide context like a phone number or a timestamp, and the AI uses that to filter the call list.

  • More questions about Plivo? The Connector page answers them. See everything the Plivo Connector can do

Connect Plivo to Claude, Cursor, ChatGPT & more