• STATUS
  • PAYMENT
  • LOGISTICS
  • HUMAN

How to track orders and shipping with your AI

Connect PrestaShop to your AI client once. From then on, you can ask questions about your store's orders and customers using plain English.

Ask AI about this page

Short answer

How can I track PrestaShop orders with my AI?

Your AI uses the PrestaShop MCP to pull order details, payment statuses, and customer addresses. You'll get specific data on shipments and transactions through your chat interface.

Where your data lands.

Information you can access.

The AI pulls data from PrestaShop and presents it in these ways.

STATUS

Order tracking

The AI pulls order details to show you where a package is. You get the current status of any transaction.

PAYMENT

Payment verification

The AI checks if a customer has paid. You can verify payment statuses without opening the PrestaShop dashboard.

LOGISTICS

Address lookup

The AI pulls customer delivery details. You can quickly confirm where an order is being shipped.

HUMAN

Manual updates

The AI only reads data. If you need to change an address or cancel an order, you'll have to do that in PrestaShop yourself.

The workflow

What your AI does when you ask about orders.

The AI acts as a bridge between your chat and your store's database.

  1. Locate orders

    The AI finds the specific transactions you're looking for in your store.

    list_orders

  2. Fetch details

    The AI pulls the full specifics for a single order once it's identified.

    get_order

  3. Verify addresses

    The AI pulls the customer's shipping information to confirm delivery locations.

    list_addresses

  4. Report status

    The AI combines the order and payment data into a single answer.

    get_order

Try it

Copy these to start.

Use these prompts to start interacting with your store.

Starting points

These are opening lines. Swap out the order numbers or customer names with your actual PrestaShop data.

PrestaShop Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_tjHSwEag7jjlXpBq08KDpLt30hsTPDQGr12hESA8/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — PrestaShop capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "prestashop-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_tjHSwEag7jjlXpBq08KDpLt30hsTPDQGr12hESA8/mcp"
    }
  }
}
Copy into chat04

  • What is the status of order #55432?

  • List the last five orders from my PrestaShop store.

  • Find the shipping address for the customer who placed order #9982.

  • Show me all orders that are currently unpaid.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect PrestaShop once, then ask.

You'll provide your credentials through a secure link. Once connected, your AI client can immediately start querying your store.

Connect PrestaShop to your AI

FAQ

How this task behaves.

  • 01

    Can my AI cancel an order for me?

    No. This MCP only provides tools to read and list data. You must handle cancellations manually in PrestaShop.

  • 02

    Can the AI update a customer's address?

    No. The AI can pull existing addresses, but it cannot modify or create new records in your store.

  • 03

    Does the AI see my login password?

    No. Your credentials are encrypted and handled securely by Vinkius; the AI only uses the connection to fetch data.

  • 04

    Can I ask about specific products in an order?

    Yes. Once the AI pulls the order details, you can ask it about the specific items contained in that order.

  • 05

    How does the AI find the right order?

    The AI uses the order ID or a list of recent orders to locate the specific data you're asking about.

  • More questions about PrestaShop? See everything the PrestaShop Connector can do

Connect PrestaShop to Claude, Cursor, ChatGPT & more