• NEW
  • LOSS
  • RECOVERY
  • HUMAN

How to manage customer subscriptions with your AI

Connect Recurly to your AI client to automate subscription changes and account updates.

Ask AI about this page

Short answer

How can I use AI to handle my Recurly subscriptions?

Your AI client acts as an interface for Recurly, allowing you to trigger subscription changes and account updates via chat. You can also pull specific account data to make decisions. This setup gives you direct control over the customer lifecycle.

Subscription outcomes

Where your changes land.

The AI executes specific Recurly actions based on your instructions.

NEW

New customer setups

Your AI sets up new recurring billing cycles. You get new subscribers added to your system through text commands.

LOSS

Handling cancellations

Stop billing for specific users when they request it. The AI handles the termination of the service.

RECOVERY

Winning back users

Bring lapsed customers back into your billing cycle. The AI handles the reactivation of accounts.

HUMAN

Manual oversight

You decide when to intervene in complex billing disputes. The AI handles the execution, but you maintain the final say.

The workflow

What your AI does when <the thing arrives>.

The AI translates your natural language instructions into Recurly actions.

  1. Onboarding

    When you tell your AI to add a new customer, it initiates the billing setup.

    create_subscription

  2. Auditing

    Before making changes, your AI can pull the current status of any specific account.

    get_subscription_details

  3. Churn management

    If a user wants to leave, the AI processes the request to stop future billing.

    cancel_subscription

  4. Retention

    For customers returning to your service, the AI restores their previous billing status.

    reactivate_subscription

Try it

Copy these to start.

Use these prompts to trigger actions in Recurly.

Starting points

These are opening lines. Swap the bracketed text for your actual customer IDs or plan names.

Recurly Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_g0qdRL48L0h7QcG6agZzwEbKWDJDpwwNbcpQHMwB/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Recurly capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "recurly-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_g0qdRL48L0h7QcG6agZzwEbKWDJDpwwNbcpQHMwB/mcp"
    }
  }
}
Copy into chat04

  • Create a new subscription for customer ID [ID] on the [Plan Name] plan.

  • Get the subscription details for account [ID] so I can check their status.

  • Cancel the subscription for user [ID] immediately.

  • Reactivate the subscription for [ID] to bring them back onto the [Plan Name] plan.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Recurly once, then ask.

Log in to Recurly through the Vinkius interface to link your account. Your credentials stay encrypted, and you can start chatting with your AI immediately.

Connect Recurly to your AI

FAQ

How this task behaves

  • 01

    Can the AI change my pricing plans?

    No. The AI can only create or reactivate subscriptions based on existing plans in Recurly.

  • 02

    Will the AI delete customer data?

    No. The available tools only allow for creating, getting, cancelling, or reactivating subscriptions.

  • 03

    Can I use this to refund a customer?

    No. There is no tool available to process refunds through this connector.

  • 04

    Does the AI handle the actual credit card processing?

    No. Recurly handles the payment processing; the AI only manages the subscription state.

  • 05

    Can the AI see my entire customer list?

    The AI can only see details for specific customers when you use the tool to request their specific information.

  • More questions about Recurly? The Connector page answers them. See everything the Recurly Connector can do

Connect Recurly to Claude, Cursor, ChatGPT & more