• PROFILE
  • HISTORY
  • DETAILS
  • HUMAN

How to lookup customer order history with your AI

Connect Saleor to your agent to pull customer profiles and purchase records directly into your chat.

Ask AI about this page

Short answer

How can I find a customer's past orders?

Your agent finds the customer in Saleor and pulls their full transaction history. You get the profile details and specific order records needed to answer support questions. This breakdown shows how the agent handles the request.

Data outcomes

Where the information lands.

The agent sorts the Saleor data into these specific views.

PROFILE

Customer details

The agent finds the user's account. You get their contact info and profile status.

HISTORY

Order lists

The agent pulls every transaction for that user. You see a timeline of their purchases.

DETAILS

Single order info

The agent looks at one specific transaction. You get the line items and order totals.

HUMAN

Manual check

If the agent can't find a match, it stops. You'll need to search the Saleor dashboard yourself.

The workflow

What your AI does when a request arrives.

The agent uses specific Saleor tools to navigate your store data.

  1. Find the user

    The agent searches your customer list to identify the right person.

    list_customers

  2. Get profile

    The agent pulls the specific account details for that customer.

    get_customer

  3. List orders

    The agent gathers all past orders tied to that account.

    list_orders

  4. Check order

    The agent retrieves the specific items and totals for a single order.

    get_order

Try it

Copy these to start.

Use these prompts to pull data from Saleor.

Starting points

Replace the names and email addresses with the actual customer info you need.

Saleor Headless API Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_j3mvi8fKyIAr5EgXcsZ9lrEBlO8tzq58pj2vOi5H/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Saleor Headless API capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "saleor-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_j3mvi8fKyIAr5EgXcsZ9lrEBlO8tzq58pj2vOi5H/mcp"
    }
  }
}
Copy into chat04

  • Find the customer with the email sarah.jones@example.com and show me their orders.

  • Look up the order history for the customer named Marcus Thorne.

  • Get the details for order ID 99821 to see what was in it.

  • List all customers in Saleor to find a specific account.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Saleor once, then ask.

Link your account once and your credentials stay encrypted. You can find the full walkthrough on the Connector page.

Connect Saleor to your AI

FAQ

How this task behaves.

  • 01

    Can the AI cancel an order?

    No. The agent can only read order and customer data. You must use the Saleor dashboard to cancel or edit orders.

  • 02

    Can the AI update a customer's address?

    No. This MCP is read-only. It cannot change any customer or order information.

  • 03

    How does the agent find a customer if I don't have an ID?

    The agent can search the customer list using a name or email address.

  • 04

    Can I see the price of items in an order?

    Yes. The agent pulls the specific totals and line items for any order it retrieves.

  • 05

    What if the agent can't find the customer?

    The agent will tell you it couldn't find a match in Saleor. You'll have to check the spelling or search the dashboard manually.

  • More questions about Saleor? See everything the Saleor Connector can do

Connect Saleor Headless API to Claude, Cursor, ChatGPT & more