• DATA
  • LOGISTICS
  • SUMMARY
  • HUMAN

How to check order and shipping status with your AI

Connect your Saleor backend to your AI client to pull order data and tracking info instantly.

Ask AI about this page

Short answer

How can I check my Saleor orders with AI?

Your AI client uses the Saleor MCP to fetch specific order details or list recent transactions. You can ask for a single order ID or a summary of recent sales to get tracking and status updates. This breakdown shows how it works.

The results

What you get

The AI handles the data retrieval so you don't have to log into the Saleor dashboard.

DATA

Instant order lookups

The AI pulls specific order details including customer info and line items. You get the exact data you need without searching through menus.

LOGISTICS

Shipping status updates

Ask about where a package is or its current fulfillment state. The AI reads the shipping data directly from your backend.

SUMMARY

Order history lists

Request a list of recent orders to see recent activity. This helps you track volume or find specific recent transactions quickly.

HUMAN

Manual adjustments

The AI only reads data. If you need to change an order or update a shipping address, you still need to use the Saleor admin panel.

The workflow

What your AI does when you ask for order info.

The AI translates your natural language questions into specific backend queries.

  1. Identify the request

    Your AI determines if you are looking for one specific order or a list of multiple orders.

    list_orders

  2. Fetch order data

    The AI pulls the full details for the requested order from Saleor.

    get_order

  3. Retrieve shipping info

    The AI looks up the tracking and fulfillment status within the order data.

    get_order

  4. Present the answer

    The AI summarizes the status, tracking number, and items in a plain response.

    get_orderlist_orders

Try it

Copy these to start.

Use these prompts to test the connection.

Starting points

Swap out the order IDs or names for your actual Saleor data.

Saleor Headless API Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_j3mvi8fKyIAr5EgXcsZ9lrEBlO8tzq58pj2vOi5H/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Saleor Headless API capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "saleor-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_j3mvi8fKyIAr5EgXcsZ9lrEBlO8tzq58pj2vOi5H/mcp"
    }
  }
}
Copy into chat04

  • What is the status of order #12345?

  • List my 5 most recent orders from Saleor.

  • Where is the shipment for order ID 98765?

  • Show me the details for the last order placed.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Saleor once, then ask.

One connection links your Saleor backend to your AI client. Your credentials stay encrypted and secure on our side.

Connect Saleor to your AI

FAQ

Common questions

  • 01

    Can the AI cancel an order for me?

    No. The current tools only allow the AI to read order and shipping information.

  • 02

    Can I change a shipping address through the AI?

    No. The AI can retrieve the current address, but it cannot modify order data in Saleor.

  • 03

    Does the AI see all my customer data?

    The AI can access any order details provided by the get_order tool, including customer names and addresses associated with those orders.

  • 04

    How does the AI find a specific order?

    It uses the order ID to pull the specific record directly from your backend.

  • 05

    Can the AI update inventory levels?

    No. This connector is limited to retrieving order and shipping information.

  • More questions about Saleor? See everything the Saleor Connector can do

Connect Saleor Headless API to Claude, Cursor, ChatGPT & more