• CATALOG
  • SEARCH
  • HUMAN
  • LOG

How to update product details with your AI

Connect your agent to Salesforce Commerce Cloud to manage your catalog through chat. You can find specific items and change their details without logging into the dashboard.

Ask AI about this page

Short answer

How can I update product details with my AI?

Your agent uses search tools to locate specific SKUs and then applies updates to their descriptions or availability status. You'll get a direct way to manage catalog data through natural language commands. Here is how the process works.

Where every change lands.

The outcomes of your requests

Depending on what you ask, your agent will produce one of these results.

CATALOG

Updated product data

The agent modifies the description or status of the SKU you identified. Your storefront reflects these changes immediately.

SEARCH

Found product info

The agent pulls specific details for the SKUs you requested. You get the exact data currently sitting in your catalog.

HUMAN

Requires your review

If a request is too vague or targets a product that doesn't exist, the agent will stop and ask you for more info.

LOG

Action confirmation

You receive a confirmation that the specific SKU was successfully located and modified. This ensures you know the update went through.

The workflow

What your AI does when the request arrives.

The agent handles the heavy lifting of navigating your catalog and executing the specific updates you want.

  1. Locate the SKU

    The agent scans your Salesforce Commerce Cloud catalog to find the exact product you are talking about.

    sf_search_products

  2. Verify details

    It checks the current description and status to make sure it has the right context before making changes.

    sf_search_products

  3. Apply the update

    The agent pushes the new description or toggles the active status for that specific product.

    sf_update_product

  4. Confirm success

    The agent verifies the change was accepted by the system and tells you it is done.

    sf_update_product

Try it

Copy these to start.

Use these prompts to trigger actions in your catalog.

Starting points

Swap out the bracketed text with your actual SKU numbers or product names.

Salesforce Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_x5RLAx30sTnaXB0Q8dfDz9zvKkoEIU3JgWQPNrN0/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Salesforce capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "salesforce-commerce-cloud-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_x5RLAx30sTnaXB0Q8dfDz9zvKkoEIU3JgWQPNrN0/mcp"
    }
  }
}
Copy into chat04

  • Find the SKU for the blue denim jacket and tell me its current description.

  • Update the description for SKU 12345 to say 'Limited Edition Summer Collection'.

  • Set the status of product SKU 98765 to inactive.

  • Search for all products in the 'Footwear' category and list their current active status.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Salesforce Commerce Cloud once, then ask.

You only need to link your account one time. Your credentials stay encrypted and secure, and you can immediately start managing your catalog through any compatible client.

Connect Salesforce Commerce Cloud to your AI

FAQ

How this task behaves

  • 01

    Can the AI delete products from my catalog?

    No. The agent can only update existing product descriptions or change their active status.

  • 02

    Can I update product pricing through this agent?

    No. This specific toolset is limited to descriptions and active status updates.

  • 03

    Does the AI need my Salesforce password?

    No. You connect via Vinkius, which manages the connection securely so you don't have to share raw credentials with the agent.

  • 04

    What happens if I give the AI a wrong SKU?

    The agent will tell you it couldn't find a product matching that ID and will ask you to provide a correct one.

  • 05

    Can the AI create brand new products?

    No. The agent can only search for and modify products that already exist in your catalog.

  • More questions about Salesforce Commerce Cloud? See everything the Salesforce Commerce Cloud Connector can do

Connect Salesforce to Claude, Cursor, ChatGPT & more