- SUCCESS
- FAILURE
- PENDING
- HUMAN
Short answer
How do I check my Vivo payment status?
Give your AI the transaction ID from your Vivo order. It will use the query_order tool to pull the current status from the Vivo ecosystem. You'll get a clear confirmation of whether the payment succeeded or failed.
The results you get
Where your data lands
The AI handles the heavy lifting of checking the Vivo backend so you don't have to.
SUCCESS
Confirmed payments
The AI finds successful transactions. You get a direct confirmation that the funds cleared.
FAILURE
Identified errors
If a payment failed, the AI pulls the specific error. You'll know exactly why the order didn't complete.
PENDING
Live status updates
The AI checks if an order is still processing. This helps you decide whether to wait or contact support.
HUMAN
Manual intervention
If the tool can't find a specific ID, the AI tells you. You'll then need to check your receipt or contact Vivo directly.
The workflow
What your AI does when a transaction ID is provided.
The AI acts as a bridge between your chat interface and the Vivo backend.
Receive ID
Your AI identifies the transaction ID from your message or a pasted receipt.
query_orderFetch data
The AI calls the Vivo system to pull the specific order details.
query_orderAnalyze status
The AI looks at the response to see if the order is paid, pending, or failed.
query_orderReport results
The AI gives you a plain English summary of the payment state.
query_order
Try it
Copy these to start.
Use these prompts to trigger the lookup immediately.
Starting points
Replace the bracketed text with your actual transaction details.
Vivo Game Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_MWkezW2B4z9SRyOM67YZLmu3UQ3POaWDnthBAw3G/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Vivo Game capabilities are ready to use.
{
"mcpServers": {
"vivo-game-open-platform-mcp": {
"url": "https://edge.vinkius.com/vk_preview_MWkezW2B4z9SRyOM67YZLmu3UQ3POaWDnthBAw3G/mcp"
}
}
}Check the status of Vivo order ID 987654321.
Did my payment for transaction 12345 go through?
Look up the status for this Vivo transaction: TXN_88221.
Find the details for order ID 554433 to see if it's still pending.
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Start here
Connect Vivo Game Open Platform once, then ask.
Click the link to connect the MCP. Your credentials stay encrypted, and you can start asking questions in your preferred AI client right away.
Connect Vivo Game Open Platform to your AIFAQ
Common questions
- 01
Can the AI change my order status?
No. The AI can only read the status using query_order. It cannot modify orders or issue refunds.
- 02
What if the AI can't find my transaction ID?
If the tool returns no data, the AI will tell you it couldn't find that ID. You'll need to verify the number manually.
- 03
Can I use this to request a refund?
No. This tool is strictly for checking the status of existing orders.
- 04
Does the AI see my full credit card info?
No. The AI only accesses the order data provided by the Vivo platform through the query_order tool.
- 05
Can the AI cancel an order for me?
No. The AI does not have the capability to perform write actions or cancellations.
More questions about Vivo Game Open Platform? The Connector page answers them. See everything the Vivo Game Open Platform Connector can do
Connect Vivo Game to Claude, Cursor, ChatGPT & more
