• STAFF
  • LOCATIONS
  • ROUTING
  • HUMAN

How to lookup technician and site details with your AI

Connect WorkWave to your agent to pull field staff data and location info without logging into the dashboard.

Ask AI about this page

Short answer

Can I find technician skills and site locations using my AI?

Yes. Your agent can pull specific employee profiles, skill sets, and exact job site coordinates directly from WorkWave. You'll get the specific details you need for scheduling or dispatching through a simple chat interface.

Where every request lands.

Information outcomes

Your agent pulls specific data points from WorkWave to answer your questions.

STAFF

Employee skill sets

The AI pulls individual profiles to show you which technicians are qualified for specific tasks. You get a clear view of who can handle what.

LOCATIONS

Job site coordinates

Get exact location data for service sites. This helps you understand where your jobs are physically located.

ROUTING

Field staff lists

Pull a full list of available field employees to check availability or headcount. This provides the raw data for your planning.

HUMAN

Manual dispatching

The AI provides the data, but you still make the final call on who goes where. It doesn't assign jobs or change schedules.

The workflow

What your AI does when you ask for field data.

The agent moves through your WorkWave data to find the specific person or place you're looking for.

  1. Identify field staff

    The agent scans your roster to find the right people for a job.

    list_field_employees

  2. Pull specific profiles

    Once a technician is identified, the agent grabs their full details and skill set.

    get_employee_profile

  3. Locate service sites

    The agent looks up the specific coordinates and details for your job locations.

    list_service_locations

  4. Summarize findings

    The agent presents the technician's skills and the site's location in a single response.

    get_employee_profilelist_service_locations

Try it

Copy these to start.

Use these prompts to test the connection.

Starting points

Swap out the names in brackets for your actual technician names or site addresses.

WorkWave Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_jk4xd9z5UrxcAed2QZYlFCoVeVEASphJikGbc06L/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — WorkWave capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "workwave-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_jk4xd9z5UrxcAed2QZYlFCoVeVEASphJikGbc06L/mcp"
    }
  }
}
Copy into chat04

  • List all field employees currently in WorkWave.

  • What are the specific skills for technician [Name]?

  • Find the coordinates for the service location at [Address].

  • Which technicians have the skills needed for a job at [Site Name]?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect WorkWave once, then ask.

Just follow the link to link your account. Your credentials stay encrypted and you can start chatting with your data immediately.

Connect WorkWave to your AI

FAQ

How the WorkWave connector behaves

  • 01

    Can the AI change a technician's skill set?

    No. The AI can only read existing profiles. You must update skills directly in WorkWave.

  • 02

    Can I use this to assign jobs to employees?

    No. The AI retrieves the data you need to make decisions, but it cannot perform scheduling or job assignments.

  • 03

    Does the AI see all my WorkWave data?

    No. It only accesses the specific employee and location data provided by the tools.

  • 04

    Can the AI delete a service location?

    No. The tools are read-only for retrieving profiles and locations.

  • 05

    Can I find a technician's phone number?

    Yes, if that information is included in their employee profile in WorkWave.

  • More questions about WorkWave? The Connector page answers them. See everything the WorkWave Connector can do

Connect WorkWave to Claude, Cursor, ChatGPT & more