How do I connect this MCP to my WorkWave account?

You subscribe to the MCP on Vinkius and enter your WorkWave API Key. Once connected, you can use it immediately in any compatible AI client.

Which AI clients can I use with this WorkWave MCP?

You can use this with any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

Can I actually change order statuses through the chat?

Yes. You can use the update_order_status capability to move orders between states like Pending, InProgress, or Completed.

Does this MCP handle technician information?

Yes. You can list all field employees or pull specific profile details including their roles and skills.

Is my data connection secure?

Vinkius hosts the MCP and manages your credentials securely, ensuring your WorkWave API connection remains stable and private.

Can I update the status of a work order through the agent?

Yes. The update_order_status capability allows your AI agent to change the lifecycle status of any service order (e.g., to 'InProgress' or 'Completed') so you can manage dispatching directly through chat.

How do I see the contact details for a field technician?

You can use the get_employee_profile capability. Simply provide the unique employee ID, and your agent will return their full profile details, including contact information and assigned skills.

Is it possible to list all service locations for a customer?

Absolutely. Using the list_service_locations capability, you can retrieve a list of all physical sites and addresses registered in your WorkWave instance, helping you coordinate where jobs need to be performed.

An astronaut overseeing a futuristic data hub

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Connect WorkWave to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire service business through a single chat interface.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through WorkWave.

01
Get account details
This capability pulls specific information for a single customer account.
02
Get API health
Use this to check if your WorkWave connection is active and responding.
03
List service equipment
This capability provides a list of all managed assets and equipment in your field service inventory.
04
Get order details
This capability retrieves the full data for a specific service order.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through WorkWave.

05
List field service accounts
This capability returns a list of all customer accounts registered in WorkWave.
06
Get employee profile
Use this to get the contact info, roles, and skills for a specific employee.
07
List field employees
This capability lists all technicians and field staff currently in the system.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through WorkWave.

08
List service locations
This capability retrieves physical job sites and service addresses, including coordinates.
09
List service orders
This capability pulls a list of all work requests and service orders.
10
Update order status
This capability changes the lifecycle status of a service order, such as moving it to Completed.

Real work

What teams actually run

Rapid Dispatch Updates

A dispatcher tells the agent to mark a job as InProgress once a technician arrives on site.

On-the-go Site Lookup

A technician asks for the address and coordinates of their next service location.

Inventory Audits

An operations manager checks the list of managed equipment to verify asset availability.

Customer Service Support

A support agent retrieves a customer's billing history to resolve a payment inquiry.

Automate a task

Put WorkWave to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

WorkWave works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put WorkWave to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

909ms average. Fast in production.

WorkWave is checked daily against the live service.

Daily averagePeak 1141ms

Oct 3Today

Fastest day: 717ms
Slowest day: 1141ms
14-day trend: Improving-18%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of WorkWave, so you can see the experience inside your AI.

It does not authenticate your account with WorkWave. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

WorkWave Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_jk4xd9z5UrxcAed2QZYlFCoVeVEASphJikGbc06L/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — WorkWave capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "workwave-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_jk4xd9z5UrxcAed2QZYlFCoVeVEASphJikGbc06L/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up WorkWave in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work WorkWave owners hand off.

This MCP is built for field service organizations that need to bridge the gap between their dispatch software and their daily communication capabilities.

01
Dispatchers
They use the agent to monitor job queues and update statuses via chat.
02
Operations Managers
They use it to audit customer accounts and manage equipment inventory.
03
Service Technicians
They use the agent to look up job details and site locations while working.
04
Customer Support
They use it to quickly pull billing and service history for customers.

FAQ

Questions WorkWave owners ask.

01
How do I connect this MCP to my WorkWave account?
You subscribe to the MCP on Vinkius and enter your WorkWave API Key. Once connected, you can use it immediately in any compatible AI client.
02
Which AI clients can I use with this WorkWave MCP?
You can use this with any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.
03
Can I actually change order statuses through the chat?
Yes. You can use the update_order_status capability to move orders between states like Pending, InProgress, or Completed.
04
Does this MCP handle technician information?
Yes. You can list all field employees or pull specific profile details including their roles and skills.
05
Is my data connection secure?
Vinkius hosts the MCP and manages your credentials securely, ensuring your WorkWave API connection remains stable and private.
06
Can I update the status of a work order through the agent?
Yes. The update_order_status capability allows your AI agent to change the lifecycle status of any service order (e.g., to 'InProgress' or 'Completed') so you can manage dispatching directly through chat.
07
How do I see the contact details for a field technician?
You can use the get_employee_profile capability. Simply provide the unique employee ID, and your agent will return their full profile details, including contact information and assigned skills.
08
Is it possible to list all service locations for a customer?
Absolutely. Using the list_service_locations capability, you can retrieve a list of all physical sites and addresses registered in your WorkWave instance, helping you coordinate where jobs need to be performed.

Explore

More in Customer Support

Connect WorkWave to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Get account details

Get API health

List service equipment

Get order details

05-07

List field service accounts

Get employee profile

List field employees

08-10

List service locations

List service orders

Update order status

What teams actually run

Rapid Dispatch Updates

On-the-go Site Lookup

Inventory Audits

Customer Service Support

Building your own app? The connector is yours to use.

WorkWave Connector

Claude Desktop

Dispatchers

Operations Managers

Service Technicians

Customer Support

How do I connect this MCP to my WorkWave account?

Which AI clients can I use with this WorkWave MCP?

Can I actually change order statuses through the chat?

Does this MCP handle technician information?

Is my data connection secure?

Can I update the status of a work order through the agent?

How do I see the contact details for a field technician?

Is it possible to list all service locations for a customer?

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